Course

50-504-702 Communication Skills and Correctional Reporting Systems
Course Information
Description
Apprentices will explore communication skills, report writing, radio and telephone communications and learn how to use the Wisconsin Integrated Corrections System (WICS) to support the job duties and tasks performed by DOC corrections officers.
Total Credits
0.75
Course Competencies (Course Outcomes)
  1. Develop verbal communications skills for corrections officers.
    Assessment Strategies
    Written Objective Test
    Criteria
    70% is required to successfully complete the program

  2. Explore non-verbal and listening skills required in the role of a corrections officer
    Assessment Strategies
    Written Objective Test
    Criteria
    70% is required to successfully complete the program

  3. Compare appropriate communication styles for both other staff and inmates
    Assessment Strategies
    Written Objective Test
    Criteria
    70% is required to successfully complete the program

  4. Use the WISC information system for electronic communications
    Assessment Strategies
    Written Objective Test
    Criteria
    70% is required to successfully complete the program

  5. Examine report writing requirements for corrections officers
    Assessment Strategies
    Written Objective Test
    Criteria
    70% is required to successfully complete the program

  6. Describe radio and telephone communication techniques used by DOC
    Assessment Strategies
    Written Objective Test
    Criteria
    70% is required to successfully complete the program