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Evaluate new technologies which will improve organizational efficiency
Assessment Strategies
by completing the lab exercises
by participating in class group and individual discussions
on a written evaluation
Criteria
you successfully identify new technology
you successfully evaluate the merits of the new technology
you successfully consider how the new technology can be integrated with existing systems
you enter into class discussions about the support issues relating to the new technology
you offer comments or questions during class discussion about conditions necessary for a successful integration
you complete the written evaluation/presentation correctly
written evaluation includes description of selection criteria used
written evaluation includes identification of pros and cons of adopting the new technology
written evaluation includes solving end - user problems
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Support the emerging Microsoft operating system in traditional and virtualized settings
Assessment Strategies
by completing the lab exercises
by participating in class group and individual discussions
on a written evaluation
Criteria
you successfully install the operating system
you successfully customize the desktop
you successfully configure system resources and devices
you successfully troubleshoot end-user problems with the operating system
you enter into class discussions about the support issues relating to the operating system
you offer comments or questions during class discussion about conditions necessary for a successful install
you complete the written evaluation correctly
written evaluation includes how to completely install the operating system
written evaluation includes customization of the desktop
written evaluation includes solving end - user problems
written evaluation includes configuration of the system resources and devices
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Explore emerging communication technologies
Assessment Strategies
by completing the assigned lab exercise(s)
by participating in class group and individual discussions
by completing a written paper
Criteria
you complete the installation of the technologies
you successfully configure the device on the workstation
you successfully solve the end-user support issues for these technologies
you enter into class discussions relating to how the technology works
you enter into class discussions relating to identify the support issues of the technology
you complete the written paper
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Investigate emerging multimedia technologies
Assessment Strategies
by completing the lab exercise(s)
by participating in class group and individual discussions
on a written paper
Criteria
you successfully complete the installation of the selected technologies
you successfully identify and solve the end-user support issues
you enter into class discussions about the support issues relating to the identified multimedia technologies
you offer questions or comments during class about the multimedia technology relating to installation and support
you complete the written paper
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Summarize emerging input/output peripheral technology
Assessment Strategies
by completing the lab exercise(s)
by participating in class group and individual discussions
by completing a written paper
Criteria
you successfully identify the peripheral technology
you identify the end-user support issues relating to the technology
you can solve the end-user issues relating to the technology
you enter into class discussions about the support issues relating to the peripheral
you offer comments or questions during class discussion about the installation and functionality of the peripheral
you complete the written paper
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Support emerging computing workstation configurations
Assessment Strategies
by completing the lab exercise(s)
by participating in class group and individual discussions
on a written paper
Criteria
you successfully create a system design using new workstation component technologies
you successfully submit your design for review
you enter into class discussions about the technologies included in workstation configurations
you offer comments or questions during class discussion about the support issues that these technologies offer
you complete the written paper
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Analyze emerging data storage technologies
Assessment Strategies
by completing the lab exercise(s)
by participating in class group and individual discussions
on a written paper
Criteria
you successfully identify the new data storage technologies
you successfully complete an installation of the technology
you correctly identify the end-user issues for this technology
you solve the identified support issues
you enter into class discussions about the data storage technologies
you offer comments or questions relating to support issues that the data storage technology offers
you complete the written paper
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Develop troubleshooting skills to support new technologies
Assessment Strategies
by completing the assigned lab exercise(s)
by participating in class group and individual discussions
on a written paper
Criteria
you demonstrate the identified troubleshooting skills
you enter into class discussions about specific troubleshooting skills needed to support newer technologies
you offer comments or questions during class discussion about the support skills needed to troubleshoot
you complete the written paper