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Identify stakeholders
Assessment Strategies
Oral, Written and/or Skill Assessment
Criteria
apprentice identifies stakeholders, their roles, and attitudes in relation to a defined project
apprentice compares and contrasts RACI diagrams, stakeholder matrixes, and onion diagrams
apprentice prepares a stakeholder analysis report
apprentice selects and documents stakeholder collaboration using documented communication plan
apprentice produces a stakeholder engagement approach including collaboration and communication methods used
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Define the question to be answered
Assessment Strategies
Oral, Written and/or Skill Assessment
Criteria
apprentice prepares a business case with executive summary, mission statement, situation analysis, solution, and conclusion
apprentice explains how project complexity, assumptions, constraints, and dependencies impact planning efforts
apprentice contrasts use of predictive or adaptive approach
apprentice prepares a root cause analysis (RCA) for an identified problem using Five Whys
apprentice prepares a cause and effect diagram summarizing findings from RCA
apprentice defines scope of change management and associated risks involved
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Establish the scope of the project
Assessment Strategies
Oral, Written and/or Skill Assessment
Criteria
apprentice determines project duration for timeline and timeframe.
apprentice deconstructs question into requirements.
apprentice assigns effort to tasks.
apprentice defines user acceptance criteria.
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Elicit information when gathering requirements
Assessment Strategies
Oral, Written and/or Skill Assessment
Criteria
apprentice prepares facilitated meeting work plan describing appropriate techniques used for each session
apprentice prepares standard meeting agenda including meeting objective, rules, and attendee expectations
apprentice identifies elicitation activities goal, participants and their roles, locations, techniques, and languages
apprentice creates elicitation activity plan including goals, scopes of change, outputs generated, and who provides and uses information
apprentice determines which techniques would benefit from documented results with stakeholders
apprentice documents minutes of elicitation session detailing relevant information
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Gather functional and nonfunctional requirements
Assessment Strategies
Oral, Written and/or Skill Assessment
Criteria
apprentice creates a requirements definition
apprentice identifies various requirements analysis techniques such as use cases, case studies, and prototyping
apprentice selects requirements-gathering technique appropriate for each scenario/project
apprentice prepares a visual and textual model of functional and non-functional requirements
apprentice explores various requirements documentation techniques such as concept maps, story cards, use cases, and task-lists
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Create technical specifications
Assessment Strategies
Oral, Written and/or Skill Assessment
Criteria
apprentice creates a BPMN (Business Process Model Notation) diagram to document technical, functional, and program specifications
apprentice designs technical diagrams, wireframes, reports and applicable visualizations to support proposed future state
apprentice model technical design conceptually, logically and physically
apprentice designs multiple scenarios to test technical results based on user story and problem statement
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Create a requirements document
Assessment Strategies
Oral, Written and/or Skill Assessment
Criteria
apprentice prepares a visual and contextual example of a business process including the purpose, desired outcome, entry criteria, inputs, outputs, tasks, exceptions, business rules, roles and responsibilities, metrics, and exit criteria
apprentice completes a business requirements package (BRP or BRD) with textual and graphical findings
apprentice describes methods used when collecting performance measures
apprentice presents use case and use case diagram results