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Demonstrate professionalism appropriate for the auto service industry
Assessment Strategies
in all classroom and lab activities
Criteria
you comply with all safety precautions
you follow local, state, and federal environmental laws
you wear appropriate automotive shop attire
you produce finished repairs that conform to industry standards
you demonstrate proper use of tools
you use service information appropriately
you demonstrate proper use of vehicle protection equipment
you maintain a clean and organized work area
you complete work order to include customer information, vehicle identifying information, customer concern, related service history, cause, and correction
you locate and interpret vehicle and major component identification numbers.
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Complete mechanical safety and pollution prevention training
Assessment Strategies
In a written exam, before working in the lab
Criteria
you complete SP2 training or equivalent
you follow established OSHA safety requirements
you follow established environmental guidelines
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Use basic hand tools, power tools, shop and test equipment
Assessment Strategies
in a performance demonstration
using lab mock ups, lab vehicles, and/or customer vehicles
Criteria
you use a scan tool
you use basic hand tools safely
you use basic power tools safely
you use measuring tools
you use vehicle lifting devices in accordance to manufacturers guidelines
you select appropriate tools for the job
you use tools and equipment according to established procedures
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Select appropriate fasteners and hardware for repair applications
Assessment Strategies
in a performance demonstration
using lab mock ups, lab vehicles, and/or customer vehicles
Criteria
you identify fasteners and their applications
you extract broken fasteners
you repair damaged threads
you select appropriate fastener for the application
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Complete work order to include all necessary information
Assessment Strategies
by completing a work order for a specific task
Criteria
work order contains correct information
work order is accurate and complete
performance meets established standards for quality
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Research all applicable vehicle service information
Assessment Strategies
by documenting repair task
in a job sheet
Criteria
you search and find specific required information
you document report information accurately
performance meets established standards for quality
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Explain basic service maintenance procedures
Assessment Strategies
in a written exam, oral presentation or classroom discussion
Criteria
you describe appropriate steps
you locate appropriate service information reference
you describe procedures detailed in the service information reference
you identify established safety procedures that apply
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Perform basic service maintenance procedures
Assessment Strategies
in a performance demonstration
using lab mock ups, lab vehicles, and/or customer vehicles
Criteria
you follow appropriate steps
you follow procedures detailed in the service information reference
you follow established safety procedures
performance meets established quality standards
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Explain Lubrication and Cooling Systems service
Assessment Strategies
in a written exam and/or oral presentation
Criteria
you determine correct amount of oil
you select correct filter
you explain how to lubricate chassis
you explain how to test anti-freeze
you locate correct service information
you identify system components
you identify established safety procedures that apply
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Perform Lubrication and Cooling Systems service
Assessment Strategies
in a performance demonstration
using lab mock ups, lab vehicles, and/or customer vehicles
Criteria
1.D.4 Inspect, replace, and adjust drive belts, tensioners, and pulleys; check pulley and belt alignment. P-1
1.D.13 Perform oil and filter change. P-1
you add correct amount of oil
you select correct filter
you lubricate chassis
you test anti-freeze
you follow established safety procedures
performance meets established quality standards
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Explain General Transmission and Transaxle service
Assessment Strategies
in a written exam and/or oral presentation
Criteria
you explain how to inspect transmission/transaxle for leaks
you explain how to inspect transmission/transaxle fluid level and condition
you locate correct service information
you identify system components
you identify established safety procedures that apply
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Perform General Transmission and Transaxle service
Assessment Strategies
in a performance demonstration
using lab mock ups, lab vehicles, and/or customer vehicles
Criteria
2.A.1 Complete work order to include customer information, vehicle identifying information, customer concern, related service history, cause, and correction. P-1
2.A.3 Research applicable vehicle and service information, such as transmission/transaxle system operation, fluid type, vehicle service history, service precautions, and technical service bulletins. P-1
you inspect transmission/transaxle for leaks
you inspect transmission/transaxle fluid level and condition
you follow established safety procedures
performance meets established quality standards
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Explain General Drive Train service
Assessment Strategies
in a written exam and/or oral presentation
Criteria
you explain how to check fluid level of manual transmission/transaxle and final drive unit
you locate correct service information to find correct lube and quantity
you identify system components
you identify established safety procedures that apply
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Perform General Drive Train service
Assessment Strategies
in a performance demonstration
using lab mock ups, lab vehicles, and/or customer vehicles
Criteria
3.A.1 Complete work order to include customer information, vehicle identifying information, customer concern, related service history, cause, and correction. P-1
3.A.3 Research applicable vehicle and service information, such as drive train system operation, fluid type, vehicle service history, service precautions, and technical service bulletins. P-1
3.A.6 Drain and fill manual transmission/transaxle and final drive unit. P-1
you check fluid level of manual transmission/transaxle and final drive unit
you use service information to find correct lube and quantity
you follow established safety procedures
performance meets established quality standards
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Explain General Suspension and Steering Systems service
Assessment Strategies
in a written exam and/or oral presentation
Criteria
you explain service steps
you explain how to inspect general condition steering and suspension components
you locate correct service information
you identify system components
you identify established safety procedures that apply
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Perform General Suspension and Steering Systems service
Assessment Strategies
in a performance demonstration
using lab mock ups, lab vehicles, and/or customer vehicles
Criteria
4.A.1 Complete work order to include customer information, vehicle identifying information, customer concern, related service history, cause, and correction. P-1
4.A.3 Research applicable vehicle and service information, such as suspension and steering system operation, vehicle service history, service precautions, and technical service bulletins. P-1
you follow service steps
you inspect general condition steering and suspension components
you follow established safety procedures
performance meets established quality standards
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Explain Wheel and Tire service
Assessment Strategies
in a written exam and/or oral presentation
Criteria
you explain inspection procedure
you explain procedure for rotating tires according to manufacturer's recommendations
you explain procedures for changing a tire
you explain procedures for repairing a tire
you use service manual to find torque speed
you locate correct service information
you identify system components
you identify established safety procedures that apply
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Perform Wheel and Tire service
Assessment Strategies
in a performance demonstration
using lab mock ups, lab vehicles, and/or customer vehicles
Criteria
4.F.1 Inspect tire condition; identify tire wear patterns, check and adjust air pressure; determine necessary action. P-1
4.F.3 Rotate tires according to manufacturerÂ’'s recommendations. P-1
4.F.6 Dismount, inspect, and remount tire on wheel; balance wheel and tire assembly (static and dynamic). P-1
4.F.7 Dismount, inspect, and remount tire on wheel equipped with tire pressure monitoring system sensor. P-2
4.F.8 Reinstall wheel; torque lug nuts. P-1
4.F.9 Inspect tire and wheel assembly for air loss; perform necessary action. P-1
4.F.10 Repair tire using internal patch. P-1
you use service information to find wheel torque specifications
you follow established safety procedures
performance meets established quality standards
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Explain General Brake Systems service
Assessment Strategies
in a written exam and/or oral presentation
Criteria
you explain how to check and add brake fluid
you explain procedures for servicing brake systems
you locate correct service information
you identify system components
you identify established safety procedures that apply
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Perform General Brake Systems service
Assessment Strategies
in a performance demonstration
using lab mock ups, lab vehicles, and/or customer vehicles
Criteria
5.A.1 Complete work order to include customer information, vehicle identifying information, customer concern, related service history, cause, and correction. P-1
5.A.3 Research applicable vehicle and service information, such as brake system operation, vehicle service history, service precautions, and technical service bulletins. P-1
you determine the correct brake fluid type
you check and add brake fluid
you follow established safety procedures
performance meets established quality standards
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Explain Lighting Systems service
Assessment Strategies
in a written exam and/or oral presentation
Criteria
you explain procedures for inspecting lighting systems
you explain procedures for servicing lighting systems
you locate correct service information
you identify system components
you identify established safety procedures that apply
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Perform Lighting Systems service
Assessment Strategies
in a performance demonstration
using lab mock ups, lab vehicles, and/or customer vehicles
Criteria
6.E.2 Inspect, replace, and aim headlights and bulbs. P-2
you follow established safety procedures
performance meets established quality standards