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Explore support I/O Devices
Assessment Strategies
by completing a quiz
by completing lab exercises
by completing chapter assignments
Criteria
you define key terms
you explain the basic principles of peripheral installation
you demonstrate how to install a hardware device
you explain how to use ports and expansion slots
you identify keyboard types and their connections
you explain how to troubleshoot keyboards
you explain how a mouse works
you describe how a monitor works
you describe how a video card works
you explain how to troubleshoot video cards
you
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Examine Multimedia Devices and Mass Storage
Assessment Strategies
by completing a quiz
by completing lab exercises
by completing chapter assignments
Criteria
you describe how a sound card works
you describe how digital cameras work
you describe how MP3 players work
you explain the types of optical storage technology
you demonstrate how to install a CD-ROM drive
you explain how DVD is different from a CD-ROM
you describe the type of removable drives
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Supporting Windows 9x
Assessment Strategies
by completing a quiz
by completing lab exercise
by completing chapter assignments
Criteria
you define key terms
you explain Windows 9x architecture
you explain virtual machines
you explain how to install Windows 9x
you explain the difference between clean install and an upgrade of Windows 9x
you explain installing hardware in Windows 9x
you explain plug and play
you describe the tools to manage and troubleshoot Windows 9x
you explain how to manage the Windows desktop
you explain the Windows 9x registry
you explain the boot process for Windows 9x
you explain how to troubleshoot Windows 9x
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Understand and install Windows 2000 and Windows NT
Assessment Strategies
by completing a quiz
by completing lab exercises
by completing chapter assignments
Criteria
you identify Windows NT/2000/XP modes
you list the network features
you explain how Windows NT/2000/XP manages hard drives
you explain how Windows NT/2000/XP manages memory
you explain how to install Windows 2000
you compare clean and upgrade installation
you explain how to install hardware and applications under Windows 2000
you explain how to install Windows NT
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Manage and troubleshoot Windows 2000
Assessment Strategies
by completing a quiz
by completing lab exercises
by completing chapter assignments
Criteria
you explain the boot process
you explain how to customize the boot process
you explain how to troubleshoot boot process
you use the recovery console
you use the emergency repair process
you identify the Windows 2000 support tools
you explain the Windows File Protection
you explain principles of monitoring performance and optimization
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Install and use Windows XP Professional
Assessment Strategies
by completing a quiz
by completing lab exercises
by completing chapter assignments
Criteria
you identify the features on Windows XP
you explain how to install Windows XP
you explain the minimum requirements and hardware compatibility
you describe the installation process
you describe the product activation process
you explain how to customize the Windows XP desktop
you explain how to install hardware
you explain how to install applications
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Manage and support Windows XP
Assessment Strategies
by completing a quiz
by completing lab exercises
by completing chapter assignments
Criteria
you explain user accounts and profiles
you explain EFS (encrypted file system)
you describe the internet connection firewall
you explain how the registry is organized
you explain how to edit the registry
you explain the troubleshooting tools in Windows XP
you explain how to troubleshoot the boot process
you explain how to use system restore
you create a windows XP startup disk
you explain automated system recovery
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Support Modems
Assessment Strategies
by completing a quiz
by completing lab exercises
by completing chapter assignments
Criteria
you describe how a modem works
you describe the modem standards
you explain how handshaking works
you explain how to install and configure a modem
you explain the AT command set
you explain how to troubleshoot a modem
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Understand how to manage PCs on a Network
Assessment Strategies
by completing a quiz
by completing lab exercises
by completing chapter assignments
Criteria
you describe Ethernet
you describe Ethernet topologies
you explain wireless LANs
you explain how NICs work
you explain how segmenting a network works
you explain addressing on a network
you explain how IP addresses are created
you explain how computers find each other on the network
you explain how to install a NIC
you explain how to install a wireless NIC
you explain how to share files and resources
you explain how to map network drives
you explain how to connect networks
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Understand how to manage PCs on the internet
Assessment Strategies
by completing a quiz
by completing lab exercises
by completing chapter assignments
Criteria
you explain how to use IP and Port addresses to identify services
you list the TCP/IP and Applications Protocols
you are able to use TCP/IP utilities
you explain how to connect to the internet using dail-up networking
you explain how to connect to the internet using DSL and Cable Modem Connections
you explain how to share internet connections
you explain how to support web browsers
you explain how to support e-mail
you explain how to support FTP
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Explore purchasing or building your own PC
Assessment Strategies
by completing a quiz
by completing lab exercises
by completing chapter assignments
Criteria
you compare purchasing a brand-name PC vs. a clone
you explain how to select hardware
you list the steps in preparing to build your own PC
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Explore Troubleshooting and maintenance fundamentals
Assessment Strategies
by completing a quiz
by completing lab exercises
by completing chapter assignments
Criteria
you identify the troubleshooting tools needed
you list the fundamental rules of approaching troubleshooting
you discuss steps in preventive maintenance
you develop a preventive maintenance plan
you list precautions in moving equipment
you discuss appropriate methods of disposing of used equipment
you explain how to use fire extinguishers