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Examine professional publications and general business and news publications
Assessment Strategies
Oral Report, Written Product
Criteria
Relate the use of publications to “stay current” in a changing external environment
Report includes a clear main idea about a news-worthy topic
Describe how your main idea applies to the general field of Business or the specific Human Resource profession
Describe the process of accessing the publications
Sources of information are cited
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Describe key attributes of adult learners
Assessment Strategies
Interview, Written Product (Paper)
Criteria
Interview is with an adult learner about a recent learning experience
Paper includes main ideas from the interview
Paper includes examples from the interview that support the main idea
Paper is organized effectively
Compare key attributes of adult learners compared to children
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Analyze potential responses and management actions related to a performance problem
Assessment Strategies
Exam, Oral
Criteria
Use an analysis tool identified by the instructor
Identify characteristics of a performance problem that requires training
Identify characteristics of a performance problem that does not require training
Describe one or more potential training options to respond to the performance problem
Determine whether a performance problem requires training or another solution
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Plan a teaching demonstration that teaches others how to perform a specific task or process
Assessment Strategies
Written Product
Criteria
Plan is shared with the instructor prior to the demonstration time
Plan is organized using logical steps
Plan includes principles of adult learning styles
Plan includes names and/or links to materials or job aids used in the demonstration
Plan identifies an approximate timeline
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Perform a teaching demonstration that teaches others how to perform specific tasks or processes
Assessment Strategies
Oral Presentation
Criteria
Introduction states the problem
Incorporate at least two principles of adult learning
Steps and sequences of the task or process are combined in a logical and step-by-step manner
Job aids are used effectively and creatively to maximize adult learning and engagement
Closure summarizes key learning points
Closure includes an element of reflection
Language and jobs aids align with adult audience
Audience members can replicate the demonstration
Communication is courteous, following business etiquette guidelines
You speak so others comprehend, without interrupting
Demonstrate active listening and adjust delivery in response, if applicable
Demonstration is within the timeline specified by the instructor
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Design a job aid and demonstrate its use during a presentation to adults about performing a task or process
Assessment Strategies
Written Job Aid (flow chart, guide, decision tree, or checklist, for example)
Criteria
Task or process is broken down into clear, sequential, and logically ordered steps
Format matches the complexity and nature of the task
Job aid supports adult comprehension by using effective text, colors, and images
Job aid is presented during a demonstration
Job aid is viewable by audience
Job aid can be used as a standalone resource, allowing the audience to perform a task independently
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Present information using PowerPoint slides
Assessment Strategies
Oral Presentation, Slides
Criteria
Slides are unified in format
Slides effectively communicate the key points
Slides are designed using adult learning principles
Slides are presented as "headlines" for further speaker clarification
Oral presentation (explanation) aligns with the visual slides and move together in sync
Communication is courteous, following business etiquette guidelines
You speak so others comprehend, without interrupting
Demonstrate active listening and adjust delivery in response, if applicable
Demonstration is within the timeline specified by the instructor
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Present an excerpt from a company orientation program for new employees
Assessment Strategies
Oral Presentation, Scenario Response
Criteria
Describe the company to be included in the scenario
Presentation includes typical orientation information for new employees
Presentation is clear, organized, and follows a logical sequence
Communication is courteous, following business etiquette guidelines
You speak so others comprehend, without interrupting
Demonstrate active listening and adjust delivery in response, if applicable
Demonstration is within the timeline specified by the instructor
Use job aids, if applicable
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Design two different evaluation instruments (reaction form and test)
Assessment Strategies
Written Product
Criteria
Reaction form contains statements about the audience's reaction to the orientation program
Reaction form uses a five-point scale for each statement
Test contains True/False and Multiple Choice questions about key content of the orientation program.
Identify changes to make to improve the orientation program