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10109125 Hospitality Leadership
Course Information
Description
Introduces theories, principles and practical application of management skills in the hospitality and tourism industry. Students analyze their current skills and develop a personal management philosophy appropriate to the service industry.
Total Credits
3

Course Competencies (Course Outcomes)
  1. Establish a strong course community by defining expectations and personal leadership starting points effectively.
    Assessment Strategies
    Report
    Written Product
    Criteria
    Summarize the evolution of leadership
    Examine different perspectives on leadership
    Explain the impact of culture on leader effectiveness

  2. Analyze key leadership traits, comparing styles like authoritarian, democratic, and laissez-faire for contextual effectiveness.
    Assessment Strategies
    Reflection
    Written Product
    Interview
    Criteria
    Summarize the six leadership traits
    Illustrate the traits and characteristics of well-known leaders

  3. Develop essential administrative, interpersonal, and conceptual skills to address challenges and build team success.
    Assessment Strategies
    Reflection
    Interview
    Written Product
    Criteria
    Explore how strengths can enhance leadership effectiveness
    Explain the concept of strengths
    Summarize the historical background of strengths-based leadership
    Examine methods for identifying strengths
    Illustrate measures used to assess strengths
    Examine strengths-based leadership in practice

  4. Assess individual and team strengths to leverage them for building effective teams and organizations.
    Assessment Strategies
    Reflection
    Interview
    Written Product
    Criteria
    Explore the formation of a personal leadership philosophy
    Compare Theory X and Theory Y leadership
    Examine commonly observed leadership styles

  5. Identify characteristics of a compelling vision and apply strategies to foster a constructive organizational climate.
    Assessment Strategies
    Reflection
    Written Assignment
    Interview
    Criteria
    Explain task-oriented and relationship-oriented leadership styles
    Illustrate the use of task-oriented and relationship-oriented leadership in practice

  6. Understand diversity and inclusion complexities, reflect on actions, and implement bias-confrontation strategies for inclusivity.
    Assessment Strategies
    Reflection
    Written Assignment
    Interview
    Criteria
    Explain administrative skills and their use in practice
    Explain interpersonal skills and their use in practice
    Explain conceptual skills and their use in practice

  7. Manage conflict constructively by applying strategies to facilitate positive change and resolve disagreements effectively.
    Assessment Strategies
    Reflection
    Written Assignment
    Interview
    Criteria
    Summarize the characteristics of a compelling vision
    Examine the process of articulating a vision
    Explore strategies for implementing a vision
    Develop a workable vision for a specific context

  8. Explore ethical leadership principles, analyzing power dynamics and their influence on ethical decision-making.
    Assessment Strategies
    Case Study
    Reflection
    Criteria
    Explain principles of ethical leadership
    Analyze how power and influence affect leadership decisions
    Apply an ethical decision-making process to a leadership situation

  9. Propose solutions to organizational culture through a capstone project demonstrating mastery of leadership competencies.
    Assessment Strategies
    Project
    Criteria
    Analyze an organizational culture challenge using relevant leadership concepts
    Propose a practical, ethical, and inclusive solution supported by evidence
    Communicate a clear implementation plan that considers people, resources, and organizational impact