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Communicate professionally
Assessment Strategies
Oral, Written, Graphic and/or Skill Assessment
Criteria
practice verbal and nonverbal interpersonal communication skills in work interactions
handle conflict constructively
use assertive communication skills
written communication demonstrates correct grammar, spelling and mechanics
demonstrate active listening skills
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Collaborate with others to address intervention outcomes
Assessment Strategies
Oral, Written, Graphic and/or Skill Assessment
Criteria
initiate contact with supervisor when appropriate
volunteer information
ask for help or advice when needed
maintain relationships with supervisor, staff, and clients
contribute to a team effort
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Demonstrate time management skills
Assessment Strategies
Oral, Written, Graphic and/or Skill Assessment
Criteria
use time constructively
complete assignments by scheduled deadlines
maintain personal schedules and lists to ensure timely completion of responsibilities
prepare in advance for meetings and treatments
demonstrate appropriate prioritizing of job responsibilities
demonstrate flexibility in adjusting priorities to meet the established goals of the workplace
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Exhibit professional work behaviors
Assessment Strategies
Oral, Written, Graphic and/or Skill Assessment
Criteria
take responsibility for your actions
adhere safety guidelines
conform to the ethical standards of the OTA profession
maintain confidentiality
exhibit respect for people and property
display an appearance appropriate for work environment
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Acquire information from a variety of sources
Assessment Strategies
Oral, Written, Graphic and/or Skill Assessment
Criteria
utilize resources to locate information
gather information from chart and interviewing of client, family, caregiver, etc.
listen to input from other team members and/or family
determine the priorities through careful selection and filtering of information from all data collected
determine what extra information will be necessary
engage in the consultative process with inter-and intra-professional colleagues
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Document client performance based on observation
Assessment Strategies
Oral, Written, Graphic and/or Skill Assessment
Criteria
documentation follows specified format
documentation includes critical information gathered during observation
documentation is clear and concise
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Seek learning opportunities in the fieldwork environment
Assessment Strategies
Oral, Written, Graphic and/or Skill Assessment
Criteria
seek ways to improve
utilize unscheduled time to increase learning
seek out learning resources
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Establish OTA/client relationship
Assessment Strategies
Oral, Written, Graphic and/or Skill Assessment
Criteria
establish rapport and trusting relationships with clients
listen attentively to clients
focus on client needs
use appropriate terminology when communicating with others
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Demonstrate diversity awareness in a variety of settings
Assessment Strategies
Oral, Written, Graphic and/or Skill Assessment
Criteria
value individual and cultural differences
work effectively with individuals and groups of diverse backgrounds
recognize your own prejudices and stereotypes
communicate in a culturally sensitive manner