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Display professionalism
Assessment Strategies
written or oral response to questions and/or scenarios
Criteria
you identify the characteristics of professionalism in health care settings
you illustrate professional behavior relevant to the situation
you identify professional behaviors of a medical assistant
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Practice confidentiality
Assessment Strategies
written or oral response to questions and/or scenarios
Criteria
you explore issue of confidentiality as it applies to medical assistants
you describe components of the Health Information Portability & Accountability Act (HIPAA)
you apply HIPAA rules in regard to: privacy and release of information
you describe the impact of the Health Information Technology for Economic and Clinical Health (HITECH) Act
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Perform within legal boundaries
Assessment Strategies
written or oral response to questions and/or scenarios
through a written exam
Criteria
you differentiate between scope of practice and standards of care for various healthcare professionals
you discuss licensure and certification as they apply to healthcare providers
you identify the purpose of medical malpractice insurance
you define the following medical legal terms: informed consent, implied consent, expressed consent, patient incompetence, emancipated minor, mature minor, subpoena duces tecum, respondeat superior, res ipsa loquitur, locum tenens, defendant-plaintiff, deposition, arbitration – mediation, and Good Samaritan laws
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Apply local, state and federal healthcare legislation and regulation appropriate to the ambulatory healthcare setting
Assessment Strategies
written or oral response to questions and/or scenarios
Criteria
you summarize the patient care partnership (i.e. Patient Bill of Rights)
you compare criminal and civil law as they apply to the practicing medical assistant )
you define: negligence, malpractice, statute of limitation, Good Samaritan Act(s), Uniform Anatomical Gift Act, living will/advanced directives, medical durable power of attorney, and Patient Self Determination Act (PSDA)
you list and discuss legal and illegal applicant interview questions
you identify: Health Information Technology for Economic and Clinical Health (HITECH) Act, Genetic Information Nondiscrimination Act of 2008 (GINA), and Americans with Disabilities Act Amendments Act (ADAAA)
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Perform within ethical boundaries
Assessment Strategies
written and/or oral response to questions and/or scenarios
written exam
Criteria
you define ethics and morals
you differentiate between personal and professional ethics
you identify the potential effects of personal morals on professional performance
you demonstrate appropriate response(s) to ethical issues
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Participate in the continuous quality improvement process
Assessment Strategies
written or oral response to questions and/or scenarios
written exam
Criteria
you define: risk management
you describe the process in compliance reporting: unsafe activities, errors in patient care, conflicts of interest, and incident reports
you describe compliance with public health statutes: communicable diseases, abuse, neglect, exploitation, and wounds of violence
you describe compliance reporting based on public health statutes
you outline the process for reporting an illegal activity in the healthcare setting
you explain the importance of an incident report related to an error in patient care
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Demonstrate awareness of diversity in providing patient care
Assessment Strategies
written or oral response to questions and/or scenarios
written exam
Criteria
you identify types of diversity
you explain ways to respect diversity in healthcare
you examine the importance of equitable healthcare access
you examine legal policies in place to provide equitable healthcare