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INVESTIGATE performance improvement principles, models, tools and considerations
Assessment Strategies
Oral, written or graphic assessment
Criteria
you examine the concept of quality and its importance in healthcare
you examine performance improvement principles
you investigate goals, purposes and features of performance improvement models
you investigate quality monitoring and reporting tools
you identify criteria for selecting an improvement project
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EVALUATE performance data for patterns, trends and opportunities for improvement
Assessment Strategies
Oral, written or graphic assessment
Criteria
you determine the scope of the performance improvement
you compile appropriate data from various sources
you organize data in a usable format
you compare and analyze performance data
you summarize findings of the data analysis
you provide recommendations for improvement opportunities
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EVALUATE utilization data for patterns, trends and opportunities for improvement
Assessment Strategies
Oral, written or graphic assessment
Criteria
you explain the historical development and goals of utilization management
you outline the utilization management structure and process
you differentiate between the various types of utilization management reviews
you investigate tools and techniques that contribute to the efficient use of resources in the provision of patient care
you draw conclusions based on utilization data
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EVALUATE risk management/patient safety data for patterns, trends and opportunities for improvement
Assessment Strategies
Oral, written or graphic assessment
Criteria
you explain the historical development and goals of risk management
you outline the risk management structure and process
you differentiate between the approaches to risk reduction
you investigate methods for risk identification
you investigate tools and techniques to manage loss prevention and reduction
you draw conclusions based on risk data
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REPORT facility-wide outcomes data (internally & externally)
Assessment Strategies
Oral, written or graphic assessment
Criteria
you identify internal and external reportable measures
you prepare reports for monitoring performance
you prepare reports for decision making
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EXAMINE the organization’s accreditation, licensure and credentialing processes
Assessment Strategies
Oral, written or graphic assessment
Criteria
you identify accrediting and licensing requirements and standards
you collect data for required monitoring activities
you report results of the review in compliance with accreditation/licensing requirements
you summarize the credentialing process
you outline the medical staff appointment/reappointment process
you examine delineation of clinical privileges
you examine peer review process
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UTILIZE data analytics for decision support, strategic initiatives, and research
Assessment Strategies
Oral, written or graphic assessment
Criteria
you conduct data mining activities
you use decision support tools
you recommend solutions for quality management and performance improvement
you draw conclusions from data analytics related to strategic initiatives and research