625Six Sigma Green Belt
Course Information
Description
This course prepares you to become a Six Sigma Green Belt.
Total Credits
6

Course Competencies
  1. Introduction*

  2. Six Sigma Overview*

  3. Effective presentations*

  4. Introduction to Team Dynamics*

  5. Plan / Do / Study / Act*

  6. Project Management*

  7. Team Dynamics - Session Two*

  8. Design for Six Sigma*

  9. Leading Change*

  10. 8D*

  11. Frame in class case study assignment*

  12. Case Study Team Assignment*

  13. Utilize Six Sigma tools for selecting projects
    Assessment Strategies
    orally in class
    with a small group
    Criteria
    you develop a list of potential projects with your project team
    you determine the benefits from these projects - financial, customer satisfaction, etc.
    you select a high-level metric
    you select an organizational goal and two strategies
    you describe how your group determined project benefits

  14. Identify an organization's support structure and what it will take to create organizational culture change
    Assessment Strategies
    orally in class
    with a small group
    Criteria
    you collaborate with your group and reach consensus on the most prevalent restraining force to a Six Sigma culture change within your organization
    you discuss what action could be taken to overcome this restraining force

  15. Determine costs and savings using Cost Of Poor Quality (COPQ) and Cost Of Failing To Change (COFTC)
    Assessment Strategies
    orally in class
    in your workshop project teams
    Criteria
    you give 2 examples of financial benefits in terms of both potential hard and soft savings
    you estimate potential financial benefits
    you identify which reports you'd use to validate these figures

  16. Select your Six Sigma Project
    Assessment Strategies
    orally in class
    with your project team
    Criteria
    you choose one project to be used by your team
    pulse report is complete
    you include a flexibility matrix
    you defend your project selection to your instructor
    you develop a Teamwork Map with your team

  17. Identify potential process improvements using the Supplier Input Process Output Customer (SIPOC) model
    Assessment Strategies
    in the classroom area
    with a supplied catapult
    on a flipchart
    Criteria
    you assign roles to team members
    you conduct process improvement simulation using the catapult exercise
    you will report your findings on a flipchart
    you analyze your results using the SIPOC model

  18. Develop a Voice Of the Customer (VOC) data collection plan for the project
    Assessment Strategies
    in the classroom
    using a flipchart
    orally to the instructor
    Criteria
    you work with your group to answer the discussion questions
    you work with your team to determine a VOC data collection plan
    you develop a plan of how to collect data pertaining to the customer's wants, needs, and desires
    plan includes the appropriate metrics to be used
    plan includes what customers will be included
    plan includes the activities conducted to obtain data
    plan includes the timeframe involved to collect the data
    you decide who will analyze the data
    you document what you will do with this information

  19. Utilize Minitab and other basic investigative tools
    Assessment Strategies
    in the classroom
    in your workshop teams
    orally in the classroom
    using Minitab
    Criteria
    you complete the check sheet exercise and have it for the next report out time
    you complete the Is/Is Not case study
    you report out on your Is/Is Not findings
    you draft a Cause & Effect Diagram for your project
    you create a Histogram for your project

  20. Document a process using either a flowchart or a high level process map
    Assessment Strategies
    in the classroom area
    using a supplied catapult
    with your work team
    using Minitab
    Criteria
    you complete the Executing a Process exercise with your group
    you record your data in Minitab
    you report your results to the group

  21. Create a basic control chart to monitor a stable process
    Assessment Strategies
    in your work teams
    in the classroom
    using Minitab
    Criteria
    you create a basic control chart
    chart meets the criteria of the exercise
    you produce a Histogram
    you produce a X bar & R chart

  22. Develop a sampling plan for your project
    Assessment Strategies
    working with your team
    using Minitab
    Criteria
    you identify KPOVs to be studied
    you identify KPIVs to be studied
    you determine which sampling plan design to use
    plan includes measurement systems for each input and output variable
    you identify how to evaluate the effectiveness of your measurement system

  23. Explain how the Theory of Constraints (TOC) principles can positively impact an organization's success

  24. Select the correct metric

  25. Conduct a Value Added Flow Analysis (VAFA)
    Assessment Strategies
    in the classroom
    with your team
    Criteria
    you conduct a value added flow analysis
    you utilize the value stream mapping tool
    you evaluate current processes and record findings

  26. Complete a Failure Mode and Effects Analysis (FMEA)
    Assessment Strategies
    in small groups
    using a flipchart
    Criteria
    you identify 2-4 areas of focus for a design or process FMEA
    you 2 potential types of failure and the impact of each
    you present your findings to the large group
    you complete the group exercise on Completing FMEA
    you complete FMEA for your individual team project

  27. Conduct a Measurement Systems Analysis (MSA)
    Assessment Strategies
    in your workshop project teams
    Criteria
    you plan how to perform a MSA for the measurement processes used with the catapult processes
    you conduct the MSA study
    you conduct the Data Integrity Review
    you perform the Gage R&R
    you report your findings to the group

  28. Benchmark your project's process with that of another team
    Assessment Strategies
    in your work teams
    Criteria
    you engage in benchmarking activities with another group
    you compare your processes with the other team
    you share information with the other team
    you compile a report on your findings

  29. Analyze data to recommend improvement efforts
    Assessment Strategies
    using Minitab
    using PowerPoint
    working with your team
    Criteria
    you create a Multi-vari chart
    you create a Box Plot
    you create a Marginal Plot
    you create an Interactions Plot
    you create a Main Effects Plot
    you work with your team to report out your improvement efforts for the Catapult Exercise

  30. Analyze sampling distributions *

  31. Test a hypothesis
    Assessment Strategies
    in the classroom
    Criteria
    you evaluate Type I errors
    you evaluate Type II errors
    you set up a null hypothesis
    you set up an alternative hypothesis

  32. Construct statistical charts
    Assessment Strategies
    using Minitab
    Criteria
    you construct short run charts
    you construct target charts
    you construct Z & MR charts
    you construct three way charts
    you construct CUSUM charts
    you construct zone charts
    you construct pre-control charts

  33. Determine process capability indices for non-normal data
    Assessment Strategies
    using Minitab
    in a small group
    Criteria
    you conduct a Capability SixPack
    you create a probability plot
    you conduct the Normalcy test on the data provided
    you create a Capability study for skewed data
    you conduct a Box-Cox transformation
    you conduct a capability analysis assuming the data is normal
    you complete data collection for the group exercise
    you graphically report all of the work for your project

  34. Integrate lean enterprise concepts and the Six Sigma strategy
    Assessment Strategies
    in the classroom
    with your project team
    using a flipchart or whiteboard
    Criteria
    you review the lean concepts and apply them to the scenario
    you make airplanes following the group exercise
    you create a matrix to track activity
    you identify wastes

  35. Conduct comparison testing
    Assessment Strategies
    using minitab
    using PowerPoint
    Criteria
    you compare 2 data sets
    you test for means
    you test for variances
    you compare proportions using Chi-square calculations
    plan demonstrates how you will apply the comparison testing tools
    you define your null hypothesis and alternate hypothesis

  36. Solve problems creatively
    Assessment Strategies
    in a small group
    using a flipchart
    Criteria
    you brainstorm alternative uses for an item in 3 minutes
    you record your concepts
    you share your ideas with the class

  37. Run an experiment using Design Of Experiments (DOE) concepts
    Assessment Strategies
    in your workshop project teams
    using a flipchart
    Criteria
    you prepare for a DOE to optimize the response variable
    you design the experiment to study the effect of the factors chosen on the response variable
    you report out on your DOE

  38. Create a control plan development strategy
    Assessment Strategies
    in the classroom
    Criteria
    you develop a Poka-Yoke strategy
    you create a control plan with your team
    plan includes process
    plan includes process steps
    plan includes input and output
    plan includes process specification/requirement
    plan includes process capability indices
    plan includes MSA
    plan includes a reaction plan
    you report your strategy to the group

  39. Six Sigma Integration**

This Outline is under development.