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Introduction*
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Six Sigma Overview*
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Effective presentations*
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Introduction to Team Dynamics*
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Plan / Do / Study / Act*
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Project Management*
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Team Dynamics - Session Two*
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Design for Six Sigma*
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Leading Change*
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8D*
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Frame in class case study assignment*
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Case Study Team Assignment*
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Utilize Six Sigma tools for selecting projects
Assessment Strategies
orally in class
with a small group
Criteria
you develop a list of potential projects with your project team
you determine the benefits from these projects - financial, customer satisfaction, etc.
you select a high-level metric
you select an organizational goal and two strategies
you describe how your group determined project benefits
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Identify an organization's support structure and what it will take to create organizational culture change
Assessment Strategies
orally in class
with a small group
Criteria
you collaborate with your group and reach consensus on the most prevalent restraining force to a Six Sigma culture change within your organization
you discuss what action could be taken to overcome this restraining force
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Determine costs and savings using Cost Of Poor Quality (COPQ) and Cost Of Failing To Change (COFTC)
Assessment Strategies
orally in class
in your workshop project teams
Criteria
you give 2 examples of financial benefits in terms of both potential hard and soft savings
you estimate potential financial benefits
you identify which reports you'd use to validate these figures
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Select your Six Sigma Project
Assessment Strategies
orally in class
with your project team
Criteria
you choose one project to be used by your team
pulse report is complete
you include a flexibility matrix
you defend your project selection to your instructor
you develop a Teamwork Map with your team
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Identify potential process improvements using the Supplier Input Process Output Customer (SIPOC) model
Assessment Strategies
in the classroom area
with a supplied catapult
on a flipchart
Criteria
you assign roles to team members
you conduct process improvement simulation using the catapult exercise
you will report your findings on a flipchart
you analyze your results using the SIPOC model
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Develop a Voice Of the Customer (VOC) data collection plan for the project
Assessment Strategies
in the classroom
using a flipchart
orally to the instructor
Criteria
you work with your group to answer the discussion questions
you work with your team to determine a VOC data collection plan
you develop a plan of how to collect data pertaining to the customer's wants, needs, and desires
plan includes the appropriate metrics to be used
plan includes what customers will be included
plan includes the activities conducted to obtain data
plan includes the timeframe involved to collect the data
you decide who will analyze the data
you document what you will do with this information
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Utilize Minitab and other basic investigative tools
Assessment Strategies
in the classroom
in your workshop teams
orally in the classroom
using Minitab
Criteria
you complete the check sheet exercise and have it for the next report out time
you complete the Is/Is Not case study
you report out on your Is/Is Not findings
you draft a Cause & Effect Diagram for your project
you create a Histogram for your project
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Document a process using either a flowchart or a high level process map
Assessment Strategies
in the classroom area
using a supplied catapult
with your work team
using Minitab
Criteria
you complete the Executing a Process exercise with your group
you record your data in Minitab
you report your results to the group
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Create a basic control chart to monitor a stable process
Assessment Strategies
in your work teams
in the classroom
using Minitab
Criteria
you create a basic control chart
chart meets the criteria of the exercise
you produce a Histogram
you produce a X bar & R chart
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Develop a sampling plan for your project
Assessment Strategies
working with your team
using Minitab
Criteria
you identify KPOVs to be studied
you identify KPIVs to be studied
you determine which sampling plan design to use
plan includes measurement systems for each input and output variable
you identify how to evaluate the effectiveness of your measurement system
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Explain how the Theory of Constraints (TOC) principles can positively impact an organization's success
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Select the correct metric
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Conduct a Value Added Flow Analysis (VAFA)
Assessment Strategies
in the classroom
with your team
Criteria
you conduct a value added flow analysis
you utilize the value stream mapping tool
you evaluate current processes and record findings
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Complete a Failure Mode and Effects Analysis (FMEA)
Assessment Strategies
in small groups
using a flipchart
Criteria
you identify 2-4 areas of focus for a design or process FMEA
you 2 potential types of failure and the impact of each
you present your findings to the large group
you complete the group exercise on Completing FMEA
you complete FMEA for your individual team project
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Conduct a Measurement Systems Analysis (MSA)
Assessment Strategies
in your workshop project teams
Criteria
you plan how to perform a MSA for the measurement processes used with the catapult processes
you conduct the MSA study
you conduct the Data Integrity Review
you perform the Gage R&R
you report your findings to the group
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Benchmark your project's process with that of another team
Assessment Strategies
in your work teams
Criteria
you engage in benchmarking activities with another group
you compare your processes with the other team
you share information with the other team
you compile a report on your findings
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Analyze data to recommend improvement efforts
Assessment Strategies
using Minitab
using PowerPoint
working with your team
Criteria
you create a Multi-vari chart
you create a Box Plot
you create a Marginal Plot
you create an Interactions Plot
you create a Main Effects Plot
you work with your team to report out your improvement efforts for the Catapult Exercise
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Analyze sampling distributions *
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Test a hypothesis
Assessment Strategies
in the classroom
Criteria
you evaluate Type I errors
you evaluate Type II errors
you set up a null hypothesis
you set up an alternative hypothesis
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Construct statistical charts
Assessment Strategies
using Minitab
Criteria
you construct short run charts
you construct target charts
you construct Z & MR charts
you construct three way charts
you construct CUSUM charts
you construct zone charts
you construct pre-control charts
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Determine process capability indices for non-normal data
Assessment Strategies
using Minitab
in a small group
Criteria
you conduct a Capability SixPack
you create a probability plot
you conduct the Normalcy test on the data provided
you create a Capability study for skewed data
you conduct a Box-Cox transformation
you conduct a capability analysis assuming the data is normal
you complete data collection for the group exercise
you graphically report all of the work for your project
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Integrate lean enterprise concepts and the Six Sigma strategy
Assessment Strategies
in the classroom
with your project team
using a flipchart or whiteboard
Criteria
you review the lean concepts and apply them to the scenario
you make airplanes following the group exercise
you create a matrix to track activity
you identify wastes
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Conduct comparison testing
Assessment Strategies
using minitab
using PowerPoint
Criteria
you compare 2 data sets
you test for means
you test for variances
you compare proportions using Chi-square calculations
plan demonstrates how you will apply the comparison testing tools
you define your null hypothesis and alternate hypothesis
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Solve problems creatively
Assessment Strategies
in a small group
using a flipchart
Criteria
you brainstorm alternative uses for an item in 3 minutes
you record your concepts
you share your ideas with the class
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Run an experiment using Design Of Experiments (DOE) concepts
Assessment Strategies
in your workshop project teams
using a flipchart
Criteria
you prepare for a DOE to optimize the response variable
you design the experiment to study the effect of the factors chosen on the response variable
you report out on your DOE
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Create a control plan development strategy
Assessment Strategies
in the classroom
Criteria
you develop a Poka-Yoke strategy
you create a control plan with your team
plan includes process
plan includes process steps
plan includes input and output
plan includes process specification/requirement
plan includes process capability indices
plan includes MSA
plan includes a reaction plan
you report your strategy to the group
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Six Sigma Integration**