47311400Responsible Beverage and Tobacco Service
Course Information
Description
Designed to educate owners/operators and employees of the food and beverage industry on responsible beverage service. Responsible service of alcoholic beverages will be explored. In addition, state and federal tobacco laws will be examined. The course fulfills Wisconsin Statutes which require alcohol sellers and servers, including new applicants/bartenders/operators, to complete training before a license is issued. A certificate will be awarded upon satisfactory completion of the course.
Total Credits
0.1
Course Competencies
  1. Relate state laws to responsible alcoholic beverage service
    Assessment Strategies
    Written Objective Test
    Criteria
    you refuse to serve or sell alcohol beverages to underage persons or to intoxicated persons
    you identify fake, altered, and borrowed identification cards
    you apply state laws and local ordinances related to selling/serving alcohol beverages
    you define differences between state laws and local ordinances
    you comply with state laws and local ordinances
    you summarize how to obtain your municipal license
    you correctly answer 80% of the questions on the written exam

  2. Identify the effects of alcohol on the body and the behaviors associated with impairment
    Assessment Strategies
    Written Objective Test
    Criteria
    you recognize an alcohol impaired individual
    you explain the effects of life events on behaviors
    you describe how two individuals consuming the same amount of alcohol may or may not be effected in the same manner
    you monitor the consumption of alcohol beverages by individual customers
    you correctly answer 80% of the questions on the written exam

  3. Examine the legal ramifications of intoxication
    Assessment Strategies
    Written Objective Test
    Criteria
    you explain the reasons for being concerned about controlling alcohol beverages
    you summarize ramifications of intoxication on the customer and public
    you summarize ramifications of intoxication to servers, staff, managers and owners
    you apply Wisconsin's third party liability law
    you correctly answer 80% of the questions on the written exam

  4. Develop tools for responsible beverage service
    Assessment Strategies
    Written Objective Test
    Criteria
    you demonstrate friendly, informed, and supportive customer service
    you evaluate behavior for those actions or result of actions which may discourage repeat alcohol beverage sales
    you identify appropriate actions for dealing with an intoxicated patron
    you correctly answer 80% of the questions on the written exam

  5. Examine tobacco laws
    Assessment Strategies
    Written Objective Test
    Criteria
    you describe the importance of appropriate carding individuals who look underage
    you apply state and local laws relating to age requirements for purchasing and selling tobacco products
    you demonstrate techniques that can be used to deal with individual who may be underage and attempting to purchase tobacco products
    you correctly answer 80% of the questions on the written exam