31801356Communications 1
Course Information
Description
Improves student speaking, listening, and writing skills for business communication and employment. Develops strategies for critical thinking and effective social interaction in the workplace.
Total Credits
1
Course Competencies
  1. Communicate with diverse workplace audiences using oral language
    Assessment Strategies
    Interview
    Oral Presentation
    Criteria
    organize ideas and communicates oral messages appropriate to superiors, co-workers, subordinates, and customers
    use verbal and non-verbal language appropriate in style, tone, and complexity to the audience and the occasion
    demonstrate understanding, friendliness, adaptability, empathy and politeness in new and on-going workplace settings
    assert self in familiar and unfamiliar social situations
    analyze how culture (including diversity and gender) impacts communication in the workplace

  2. Use appropriate strategies for composing workplace genres, such as email, memos, letters, informal reports, and job application documents
    Assessment Strategies
    Written Product
    Criteria
    organize content using common occupational genres, such as emails, letters, résumés, and presentations
    apply a writing process including pre-writing, drafting for revision, obtaining feedback, and editing
    incorporate research to meet a research need, such as applying for a job opportunity
    use Microsoft Word to format, save, and share documents

  3. Listen effectively
    Assessment Strategies
    Oral Presentation
    Reflection
    Criteria
    receive, attend to, interpret, and respond to verbal and non-verbal messages in ways that are appropriate to the purpose
    apply active listening strategies
    respond thoughtfully to diverse perspectives, summarize points of agreement and disagreement, and, when warranted, qualify or justify your own views in light of the evidence and reasoning presented
    seek out and provide constructive feedback without defensiveness to further individual and group growth
    credit others for their contributions and share credit for task requiring a team effort

  4. Use the English language effectively to write, speak and read critically
    Assessment Strategies
    Oral Presentation
    Written Product
    Criteria
    Demonstrate productive writing and speaking processes through invention, organization, drafting, revision, editing and presentation
    Select appropriate communication choices for specific workplace audiences
    Adapt syntax and usage appropriate to academic and professional audiences