Course | Madison College Outline of Instruction

31-509-310Medical Assistant Practicum

Course Information

Description

Requires medical assistant students to integrate and apply knowledge and skills from all previous medical assistant courses in actual ambulatory health care settings. Learners perform medical assistant administrative, clinical, and laboratory duties under the supervision of trained mentors to effectively transition to the role of a medical assistant. This is a supervised, unpaid, clinical experience.

Total Credits

Course Competencies

Perform administrative procedures

Assessment Strategies

in a clinical setting

under direct supervision of a preceptor or instructor

in a skill demonstration

Criteria

you perform administrative duties according to established procedures

you schedule, coordinate, and monitor appointments according to established procedures

you assess patient calls to determine scheduling priorities according to established procedures

you schedule inpatient/outpatient admissions and procedures according to established procedures

you document patient information completely and accurately

you maintain the medical record according to established procedures

you use medical office computer technology effectively
Process insurance claims

Assessment Strategies

in a clinical setting

under direct supervision of a preceptor or instructor

in a skill demonstration

Criteria

you adhere to managed care policies and procedures

you perform procedural and diagnostic coding

you apply third party guidelines

you complete insurance claim forms
Monitor medical practice finance procedures

Assessment Strategies

in a clinical setting

under direct supervision of a preceptor or instructor

in a skill demonstration

Criteria

you monitor accounts receivable according to established procedures

you monitor billing and collection procedures
Apply principles of medical asepsis and infection control

Assessment Strategies

in a clinical setting

under direct supervision of a preceptor or instructor

in a skill demonstration

Criteria

you perform medical aseptic technique and infection control according to established criteria

you apply principles of surgical asepsis

you wrap items for autoclaving according to established criteria

you perform sterilization techniques according to established criteria

you you dispose of biohazardous materials according to established criteria

you practice standard disease transmission-based precautions

you select the correct materials and supplies

you comply with quality assurance practices

you employ standard accepted protocol and procedures required at the site

you follow safety procedures

you wear personal protective equipment
Perform specimen collection

Assessment Strategies

in a clinical setting

under direct supervision of a preceptor or instructor

in a skill demonstration

Criteria

you perform specimen collection according to the established skills criteria

you process specimens according to established criteria

you maintain specimen integrity

you verify specimen identification

you perform all critical steps in the right order

you select the correct materials and supplies

you position yourself correctly

you employ standard accepted protocol and procedures required at the site

you follow safety procedures

you wear personal protective equipment

you verbalize an explanation of the process to the patient as you perform it
Perform diagnostic testing

Assessment Strategies

in a clinical setting

under direct supervision of a preceptor or instructor

in a skill demonstration

Criteria

you perform diagnostic testing according to the established skills criteria

you verify patient identity

you perform all critical steps in the right order

you select the correct materials and supply

you position yourself correctly

you employ standard accepted protocol and procedures required at the site

you follow safety procedures

you wear personal protective equipment

you verbalize an explanation of the process to the patient as you perform it

you screen and follow-up patient test results

you comply with quality assurance practices
Provide patient care

Assessment Strategies

in a clinical setting

under direct supervision of a preceptor or instructor

in a skill demonstration

Criteria

you adhere to established patient screening procedures

you obtain patient history according to established procedures

you obtain patient vital signs according to established procedures

you document patient history and vital signs accurately and completely

you prepare and maintain examination and treatment areas according to established procedures

you prepare patient for examinations, procedures, and treatments according to established criteria

you assist with examinations, procedures, and treatments

you prepare and administer medications and immunizations according to established guidelines and procedures

you maintain medication and immunization records accurately and completely

you recognize and respond to emergencies appropriately

you coordinate patient care information with other health care providers

you follow safety procedures

you wear personal protective equipment

you verbalize an explanation of the process to the patient as you perform it
Communicate effectively in a health care setting

Assessment Strategies

under direct supervision of a preceptor or instructor

in a clinical setting

in a skill demonstration

Criteria

you verbalize an explanation of the process as you perform it

your explanation presents sound reasoning as you describe the decisions you make throughout the process

you recognize and respect cultural diversity

you adapt communications to individual's ability to understand

you use professional telephone technique

you recognize and respond effectively to verbal, nonverbal, and written communication

you use medical terminology correctly and appropriately

you use electronic technology to receive, organize, prioritize, and transmit information

you serve as a liaison
Apply legal and ethical concepts

Assessment Strategies

under direct supervision of a preceptor or instructor

in a clinical setting

in a skill demonstration

Criteria

you perform clinical duties within legal and ethical boundaries

you prepare and maintain medical records according to established procedures

you document accurately and completely

you deal with the health care contract according to employer's established policies

you implement and maintain federal and state health care legislation and regulations

you comply with established risk management and safety procedures

you recognized professional credentialing procedures
Instruct patients

Assessment Strategies

under direct supervision of a preceptor or instructor

in a clinical setting

in a skill demonstration

Criteria

you verbalize an explanation of the process as you perform it

your explanation presents sound reasoning as you describe the decisions you make throughout the process

you instruct individuals according to their needs

you explain office policies and procedures

you instruct patients in methods of health promotion and disease prevention according to established guidelines

you locate and disseminate community resource information according to established guidelines
Perform medical office operational functions

Assessment Strategies

under direct supervision of a preceptor or instructor

in a clinical setting

in a skill demonstration

Criteria

you perform inventory of supplies and equipment according to established procedures

you apply computer skills to support office operations
Demonstrate professionalism in a health care setting

Assessment Strategies

under direct supervision of a preceptor or instructor

in a clinical setting

in a skill demonstration

Criteria

you display a professional manner and image while performing clinical duties

you demonstrate initiative and responsibility

you work as a member of a health care team

you prioritize multiple tasks

you adapt to change

you treat all patients with compassion and empathy

you promote the health care practice through positive public relations

you promote Certified Medical Assistant (CMA) credential