31509304Medical Assistant Clinical Procedures 1
Course Information
Description
Introduces medical assistant students to the clinical procedures performed in the medical office setting. Students perform basic examining room skills including screening, vital signs, patient history, minor surgery and patient preparation for routine and specialty exams in the ambulatory care setting. Learner explores communication principles and psychology theories related to patient care.
Total Credits
4

Course Competencies
  1. Practice standard precautions
    Assessment Strategies
    in a skill demonstration
    in a written exam
    Criteria
    you list major types of infectious agents
    you describe the infection cycle, including the infectious agent, reservoir, susceptible host, means of transmission, portals of entry, and portals of exit
    you define asepsis
    you differentiate between medical and surgical asepsis used in ambulatory care settings, identifying when each is appropriate.
    you identify the role of the CDC regulations in healthcare settings
    you identify personal safety precautions as established by OSHA
    you discuss infection control procedures.
    you perform handwashing
    you describe personal protective equipment
    you describe Standard Precautions, including: transmission based precautions; purpose; and activities regulated.
    you discuss the application of Standard Precautions with regard to: All body fluids, secretions and excretions; blood; non intact skin; and mucous membranes.
    you select appropriate barrier/personal protective equipment for potentially infectious situations
    you dispose of biohazardous materials
    you identify safety techniques that can be used to prevent accidents and maintain a safe work environment
    you identify processes for disposal of biohazardous waste
    you identify the implications for failure to comply with Centers for Disease Control (CDC) regulations in health care settings

  2. Perform sterilization techniques
    Assessment Strategies
    in a performance demonstration
    in a written exam
    Criteria
    you compare different methods of controlling the growth of microorganisms
    you use correct disinfection terminology
    you employ disinfection guidelines
    you identify causes of improper disinfection
    you differentiate between sterilization methods
    you perform sterilization procedures according to established criteria checklist
    you prepare items for autoclaving
    you follow autoclave sterilization guidelines
    you identify causes of improper sterilization
    you recognize signs that sterilization may have been compromised
    you perform quality control measures and document results
    you identify processes for disposal of chemicals

  3. Obtain vital signs
    Assessment Strategies
    in a performance demonstration
    in a written exam
    Criteria
    you obtain and document vital signs according to established criteria checklists
    you recognize normal values for age-appropriate vital signs
    you assess variations associated with vital signs
    you maintain equipment
    you provide patient instruction
    you document patient care accurately in the patient record

  4. Obtain patient history
    Assessment Strategies
    in a performance demonstration, role play, and/or written paper
    in a written exam
    Criteria
    you use reflection, restatement and clarification techniques to obtain a patient history
    you obtain all components of patient history
    you maintain confidentiality
    you report relevant information to others succinctly and accurately
    you document patient care accurately in the patient record
    patient history follows established documentation procedures
    patient history uses correct medical abbreviations and terminology
    patient history is complete, clear and legible
    patient history contains correct grammar and spelling
    you use medical terminology, pronouncing medical terms correctly, to communicate information, patient history, data and observations

  5. Employ elements of therapeutic communication based upon theories of psychology
    Assessment Strategies
    in a performance demonstration and/or role play
    in a written exam
    Criteria
    you recognize the elements of oral communication using a sender-receiver process
    you identify types of verbal and nonverbal communication
    you use appropriate body language and other nonverbal skills in communicating with patients, family and staff
    you respond to nonverbal communication
    you demonstrate awareness of the territorial boundaries of the person with whom communicating
    you recognize and protect personal boundaries in communicating with others
    you identify the role of self-boundaries in the health care
    you demonstrate sensitivity appropriate to the message being delivered
    you demonstrate empathy in communicating with patients, family and staff
    you apply active listening skills
    you recognize communication barriers
    you identify techniques for overcoming communication barriers
    you analyze communications in providing appropriate responses/feedback
    you identify subjective and objective information
    you discuss the theories of Maslow
    you discuss the theories of Erikson
    you identify challenges in communication with different age groups
    you identify coping mechanisms
    you identify issues associated with diversity as it relates to patient care

  6. Assist physician with patient care: routine examinations
    Assessment Strategies
    in a performance demonstration and/or role play
    in a written exam
    Criteria
    you prepare examination and treatment area according to established criteria checklist
    you prepare patients according to established criteria checklist
    you identify instruments needed for routine exams
    you position a patient in several positions, citing reasons for placing the patients in the selected position
    you perform patient screening following established protocols
    you assist according to established criteria checklist
    you identify terminology, preparation, procedures, safety and equipment used for assisting
    you identify principles of body mechanics and ergonomics
    you use proper body mechanics
    you identify the medical assistant’s role in telehealth
    you participate in a telehealth interaction with a patient

  7. Assist physician with patient care: specialty examinations in pediatrics
    Assessment Strategies
    in a performance demonstration and/or role play
    in a written exam
    Criteria
    you prepare patients according to established criteria checklist
    you assist according to established criteria checklist
    you identify instruments needed for specialty exams
    you perform pre-exam screening procedures (e.g. maintain growth charts)
    you identify terminology, preparation, procedures, safety and equipment used for assisting with specialties
    you document patient care accurately in the patient record
    you identify appropriate vaccinations based on an immunization schedule

  8. Assist physician with patient care: specialty examinations in OB/GYN
    Assessment Strategies
    in a performance demonstration and/or role play
    in a written exam
    Criteria
    you prepare patients according to established criteria checklist
    you assist according to established criteria checklist
    you identify instruments needed for specialty exams
    you perform pre-exam screening procedures
    you identify terminology, preparation, procedures, safety and equipment used for assisting with specialties
    you document patient care accurately in the patient record

  9. Assist physician with patient care: specialty examinations in other specialties
    Assessment Strategies
    in a performance demonstration and/or role play
    in a written exam
    Criteria
    you prepare patients according to established criteria checklist
    you assist according to established criteria checklist
    you identify instruments needed for specialty exams
    you perform pre-exam screening procedures
    you identify terminology, preparation, procedures, safety and equipment used for assisting with specialties
    you document patient care accurately in the patient record

  10. Assist with procedures and/or treatments
    Assessment Strategies
    in a performance demonstration and/or role play
    in a written exam
    Criteria
    you explain the rationale for performance of a procedure to the patient
    you show awareness of patients concerns regarding their perceptions related to the procedure being performed
    you document patient care accurately in the patient record
    you prepare a patient for procedures and/or treatment

  11. Assist with minor surgery
    Assessment Strategies
    in a performance demonstration and/or role play
    in a written exam
    Criteria
    you explain the rationale for performance of a procedure to the patient
    you show awareness of patients concerns regarding their perceptions related to the procedure being performed
    you prepare a patient for procedures and/or treatment
    you utilize principles of surgical asepsis and sterility
    you identify minor surgical instruments
    you select correct instruments and supplies for the procedure
    you demonstrate the application of dressings and bandages
    you document patient care accurately in the patient record
    you differentiate among needles
    you differentiate among suture materials
    you describe other surgical procedures including electrosurgery, lasers, cautery, and cryosurgery including safety precautions
    you perform procedures according to established procedure checklists