Course | Madison College Outline of Instruction

31502357Salon Services 7

Course Information

Description

A continuation of 31-502-356, this course emphasizes the mastery of techniques in hair analysis, shampooing, advanced haircutting techniques, scalp and hair conditioning treatments, advanced hair color, nail services and advanced hair design techniques. This course includes mastery of haircolor application techniques through foils, balayage, and other trending applications, and mastery of advanced skincare and makeup techniques. Student master marketing techniques to promote themselves, products and services in preparation for salons.

Total Credits

Course Competencies

Synthesize industry knowledge

Assessment Strategies

in the Madison College salon setting

for a client

evaluated by an instructor

Criteria

you demonstrate retention of skills previously learned

you utilize a variety of techniques

you self analyze ability to perform services

you accept responsibility for perfecting skills
Prepare to enter the job market

Assessment Strategies

with completion of mock State Board exam

with not less than 76% accuracy

State forms have been completed

when salon has been chosen

Criteria

you acquaint self with positions available

you classify types of salon personally desirable

you complete State forms required for licensure

you complete a mock State Board exam
Analyze hair and scalp for service

Assessment Strategies

in the salon

by analyzing hair and scalp for a service

by orally stating findings of the analysis

by documenting the client hair analysis

Criteria

analysis includes determining the degree of hair elasticity and porosity

analysis includes identifying the texture of hair as it relates to desired service

analysis includes identifying the length of hair

analysis includes classifying hair as dry, oily or normal

analysis includes identifying hair as chemically treated

analysis includes identifying treatable and non-treatable hair/scalp conditions

you wash hands prior to touching the client

you part, separate, and lift hair with a decontaminated comb

you complete analysis within 5 minutes
Consult with client for desired service

Assessment Strategies

in the salon

during a consultation with a client

prior to service

by documenting consultation information

Criteria

consultation includes discussing client expectations and the limitations of the client's hair

consultation includes discussing client lifestyle and resulting maintenance for hair

consultation includes reviewing client hair history and products

consultation includes recommendations for home hair care methods and products

consultation includes disclosing cost of services

you inform client that the he/she cannot treat diseased skin unless under the direction of a physician, if appropriate

client signs a release form

you make a reasonable effort to safely comply with the client's requests

you complete a client consultation within 10 minutes
Select tools, equipment and products for service

Assessment Strategies

in the salon

in preparation for service

by selecting tools, equipment and products for service

for client-related hair conditions

by documenting the tools, equipment, and products selected for the service

Criteria

selection of products is based on client expectations, consultation, and hair analysis

selection includes tools and equipment for service

selection includes personal protective equipment

selected tools were cleaned, disinfected and store properly

selected products are in labeled bottles

selected lines were stored in a decontaminated condition in a closed container

you complete tool, equipment, and product selection for a shampoo/conditioning service within 10 minutes
Prepare for service

Assessment Strategies

in the salon

in preparation for service

for a client

by documenting pertinent information

Criteria

setup is complete and laid out on a disinfected surface

setup includes all the tools, equipment, and products needed to complete the service

preparation includes appropriate draping

you ask client to remove jewelry

you provide safe and secure work environment

you wash hands prior to touching the client

you use personal protective equipment
Cleanse the hair and scalp

Assessment Strategies

in the salon

for a client

by cleansing the hair and scalp

Criteria

cleansing includes a pre-service hair and scalp analysis

cleansing includes a client consultation prior to the service

cleansing includes preparing the work area and client

cleansing includes selecting products based on client consultation and hair analysis

you use a clean, decontaminated towel for each client

cleansing includes application of shampoo and scalp manipulations

cleansing includes rinsing the hair free of soap suds

cleansing includes towel drying the hair without matting the hair

cleansing includes wiping up any drips and spills

you clean and disinfect tools and equipment for shampooing in preparation for the next service

you complete the hair cleansing within 5 minutes
Condition / recondition the hair / scalp

Assessment Strategies

in the salon

for a client

by administering a conditioning / reconditioning service

by documenting information

Criteria

service includes a hair and scalp analysis

service includes a client consultation prior to service

service includes preparing client and work area

you clean and disinfect tools, equipment and work area

you complete conditioning/reconditioning service within 10 minutes
Utilize methods and techniques for haircutting (e.g. shear over comb, slithering)

Assessment Strategies

by utilizing methods and techniques for haircutting

for a client

using tools, equipment and products available for the haircut service

by instructor evaluation of methods used for the haircut service

Criteria

you select safe and decontaminated tools and equipment

methods include razor slithering techniques

methods include razor blunt cutting techniques

methods include shear slithering/effilating techniques

methods include shear blunt cutting techniques

methods include shear over-comb techniques

methods include clipper over-comb techniques

methods include clipper tapering techniques

methods include slide cutting techniques with a razor and/or shear

methods include beveling techniques with a razor and/or a shear

you clean and disinfect tools, equipment, and work area
Perform haircuts

Assessment Strategies

by performing a haircut

for a client

using tools, equipment, and products available for a haircut service

by instructor evaluation the haircut service

Criteria

haircut includes a hair and scalp analysis

haircut includes a client consultation prior to the service

haircut includes selection of safe and decontaminated tools and equipment for a specific effect

haircut includes preparing the client and work area

haircut includes guidelines

haircut is sectioned in 4 to 6 blockings

haircut partings are uniform throughout the sections

haircut is accomplished with appropriate degree elevation /graduation

haircut includes removal of unwanted hair

hair is uniformly dry, damp, or wet

you use equal tension

you self-check the haircut

you clean and disinfect tools, equipment, and the work area

you dispose of hair clippings and trash in appropriate, covered receptacles

you complete a haircut within 45 minutes
Perform skin care services

Assessment Strategies

by performing skin care services

for a client

using tools, equipment, and products available for service

by instructor evaluation the skin care service

Criteria

you analyze skin and facial features for skin care services

you consult with a client for skin care services

you select tools, equipment, and products for a facial service

you prepare for the facial service

you administer facial manipulations

you remove unwanted hair

you perform a facial

you apply facial makeup
Perform nail care services

Assessment Strategies

by performing nail care services

for a client

using tools, equipment, and products available for service

by instructor evaluation the nail care service

Criteria

you analyze hands and nails for a manicure

you analyze feet and toenails for a pedicure

you consult with a client for a manicure/pedicure

you select tools, equipment, and products/cosmetics for a manicure/pedicure

you prepare for a manicure/pedicure

you perform a manicure

you perform a pedicure

you repair split or broken nails

you perform advanced nail techniques
Perform hair coloring services

Assessment Strategies

by performing hair coloring services

for a client

using tools, equipment, and products available for service

by instructor evaluation the hair coloring service

Criteria

you analyze hair and scalp for haircoloring or lightening service

you consult with client for a haircoloring service or lightening service

you select haircoloring or lightening service tools, equipment, and products

you prepare for a haircoloring or lightening service

you apply temporary hair color products

you apply semi-permanent hair color products

you perform a tint retouch

you perform a tint on virgin hair

you perform corrective haircoloring

you perform a virgin lightening

you perform a lightening retouch

you perform a cap technique

you perform a foil technique

you perform free-hand lightening services
Perform hairstyling services

Assessment Strategies

by performing hair styling services

for a client

using tools, equipment, and products available for service

by instructor evaluation the hair styling service

Criteria

hairstyles are based on hair and scalp analysis

hairstyles are based on client consultation

hairstyles includes elements of hair design

hairstyles accommodate the texture of the hair

you follow safety and decontamination rules
Discover what the client needs, wants, and likes

Assessment Strategies

in class

with the completion of a written evaluation

with not less than 70% accuracy

Criteria

you discuss problems clients know they have

you identify problems clients may not realize they have

you explain why "listen - ask - listen" is an effective method
Listen actively

Assessment Strategies

in class

with the completion of a written evaluation

with not less than 70% accuracy

Criteria

you define active listening

you define passive listening

you demonstrate active listening
Utilize tools to assist with meeting client's needs

Assessment Strategies

in class

with a written evaluation

with not less than 70% accuracy

Criteria

you use style selectors to assist with making a style decision

you use client questionnaires to assist with creating a hair care plan for each client

you analyze clients natural characteristics to aid with selection
Practice the six principles of advising

Assessment Strategies

in class

with the completion of a written evaluation

with not less than 70% accuracy

Criteria

you explain, "Don't sell what it is, sell what it does"

you define, " Show and tell"

you give examples of success

you compare affordability

you give examples of guarantees

you list methods of turning objections into opportunities
Define advising

Assessment Strategies

in class

with the completion of a written evaluation

with not less than 70% accuracy

Criteria

you characterize teaching

you define guiding

you explain directing

you practice counseling
Demonstrate working with a client to create a long term care plan

Assessment Strategies

in class

with the completion of a written evaluation

with not less than 70% accuracy

Criteria

you explain why not to address only the short term solutions

you list long-term solutions

you recommend solutions
List four steps of the closing phase

Assessment Strategies

in class

with the completion of a written evaluation

with not less than 70% accuracy

Criteria

you explain why not to address only the short term solutions

you list long-term solutions

you recommend solutions
Practice the four steps of the closing phase

Assessment Strategies

in class

with the completion of a written evaluation

with not less than 70% accuracy

Criteria

you demonstrate influencing the client to buy services or products

you discuss the agreement regarding the service plan

you deliver the service

you list methods of educating the client
Demonstrate the questioning method known as the tie down technique

Assessment Strategies

in class

with the completion of a written evaluation

with not less than 70% accuracy

Criteria

you explain the tie down technique

you give examples of making a statement followed by a question that requires a positive response

you explain the competitive edge
Adopt the "S.T.A.R." system as your own

Assessment Strategies

in the salon

while interacting with clients and others

as recorded on evaluation forms

Criteria

you adhere to the five points needed to make star power

you apply connecting

you demonstrate active listening

you exemplify advising

you personalize closing

you agree to continue
List three different time stages of the continuing phase

Assessment Strategies

in class

with the completion of a written evaluation

with not less than 70% accuracy

Criteria

you examine the time before the client leaves the chair

you conclude before the client leaves the salon

you characterize the time after the client leaves the salon and before the next visit
Establish a lasting relationship with clients

Assessment Strategies

in the salon

while interacting with clients and others

as recorded on evaluation forms

Criteria

you choose to follow the clients progress

you adopt the use of terms "confirm and reaffirm"

you send the client a thank-you note

you maintain the stylist/client bond between visits
Perform continuing phase activities

Assessment Strategies

in the salon

while interacting with clients and others

as recorded on evaluation forms

Criteria

you adopt the habit of calling the client as a reminder

you send the client a thank-you note

you commit to contacting client of specials

you maintain on-going client contact
Define techniques of salon retailing

Assessment Strategies

in class

with the completion of a written evaluation

with not less than 70% accuracy

Criteria

you discuss selling vs. prescribing

you list steps of a retail sale

you justify salon products

you identify effective retail displays