10-809-116Global Cultural Awareness 2 (Language Emphasis)
Course Information
Description
Survey several of the more common languages you may experience while working and traveling in global business. This course will introduce German, Mandarin, Spanish, Arabic and other languages common to global business. Learners will also explore some of the history, customs, traditions, geography, politics, and economics which pertain to the cultures involved. Learners will come away knowing how to interact effectively in business situations with groups and individuals who’s first language may not be English.
Total Credits
3

Course Competencies
  1. Discover the components of the course
    Assessment Strategies
    Oral, Written or Graphic Assessment
    Criteria
    you demonstrate understanding of 70% of the components of the course in a written or oral assessment
    you locate and Identify all the components of the course
    you state how a final grade is determined
    you meet other students in the class
    you locate selected countries and bodies of water on a map

  2. Examine the history and cultural aspects of language
    Assessment Strategies
    Presentation
    Discussion Board Posting
    Oral, Written or Graphic Assessment
    Criteria
    you demonstrate a 70% understanding of the aspects of history, language and culture with written or oral assessments
    you describe the main world languages and their respective history of development in families and groups
    you develop language skills commonly used in global business settings
    you demonstrate proficiency in basic skills for selected languages common to global business and international trade
    you relate cultural norms with language and communication
    you define culture and language
    you explain the characteristics of culture and language
    you explain the interaction of culture and language
    you define stereotyping and its impact on intercultural communication
    you define ethnocentrism and its impact on intercultural communication
    you explain why history is important in understanding culture and language. you report briefly on the history of selected countries

  3. Explore the use of language in social situations
    Assessment Strategies
    Oral, Written or Graphic Assessment
    Discussion Board Posting
    Presentation
    Criteria
    you demonstrate a 70% understanding of the use of language in social situations with written or oral assessments
    you describe the aspects of perception in culture
    you explain Hofstede's Value Dimensions
    you explain the Kluckhohns and Strodtbeck's Value Orientations
    you explain Hall's High-context and Low-context Orientations
    you describe the social and cultural functions of language
    you describe language variations such as accents and dialects
    you explain language as a reflection of cultural values
    you explain the differences between interpretation and translation. you explore the different technologies used for communicating with others in a foreign country

  4. Explore the use of language in business situations
    Assessment Strategies
    Discussion Board Posting
    Presentation
    Oral, Written or Graphic Assessment
    Criteria
    you demonstrate a 70% understanding of the use of language in business situations with written or oral assessments
    you explain how communication rules are governed by culture
    you describe the four categories of communication in the multicultural business context
    you explain some conversational taboos
    you characterize the differing perceptions of business negotiations
    you describe the 5 components in developing intercultural negotiation skills
    you explain the components of managing international conflict
    you define intercultural communication competence
    you explain why empathy is important in international business communications
    you define culture shock
    you identify methods of coping with culture shock. you explain intercultural ethics and its importance in business communications

  5. Demonstrate ways of working effectively in business situations with groups and individuals who's first language may not be English
    Assessment Strategies
    Presentation
    Discussion Board Posting
    Oral, Written or Graphic Assessment
    Criteria
    you demonstrate at a 70% level ways of working effectively in business situations with groups and individuals who's first language may not be English
    you demonstrate the appropriate use of video conferencing and other communication technologies
    you explain others perceptions of self from verbal and non-verbal communication
    you use various phrases in multiple languages
    you develop being comfortable in situations where the language spoken is not English
    you demonstrate the ability to ask questions if you do not understand something
    you explain the importance of non-verbal communications
    you demonstrate an understanding of intentional and unintentional messages. you describe the classifications of non-verbal communication

  6. Apply the important aspects of language to selected countries
    Assessment Strategies
    Oral, Written or Graphic Assessment
    Discussion Board Posting
    Presentation
    Criteria
    you demonstrate at a 70% level the important aspects of language of selected countries with written or oral assessments
    you locate the country on a globe or world map
    you describe the main languages
    you define the culture of the language as a rating between high and low context
    you identify the regional differences of the languages
    you relate cultural norms with language and communication
    you illustrate the alphabet or describe the script for that language
    you explain how to say hello, good bye, please, thank you, nice to meet you, do you speak English?, and other common phrases in the language of that country
    you explain some major language (verbal and non-verbal) do’s and taboos
    you explain the assumptions and perspectives people of that country have of those in the U.S.
    you explain how difficult it would be for a person who speaks only English to travel or work with others in that country
    your presentation is visually appealing
    your slides identify the source of the information listed at the bottom
    your presentation is accurate (has no spelling errors)
    your presentation is organized logically and easy to follow