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Analyze communication situations
Assessment Strategies
Written, Oral or Practical Application
Criteria
explain how the elements of a communication model apply to a communication situation
identify how participants engage in communication responsibilities in terms of a communication model
identify elements that impact the communication situation
analyze the impact of technology on communication
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Assess the impact of nonverbal skills on communication
Assessment Strategies
Written, Oral or Practical Application
Criteria
apply effective nonverbal messages in various communication situations
characterize the type of nonverbal communication used
determine how nonverbal cues impact verbal and/or nonverbal messages
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Develop listening skills
Assessment Strategies
Written, Oral or Practical Application
Criteria
distinguish types of listening
apply strategies for listening in various situations
interpret speaker's cues
clarify ambiguous messages
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Develop teamwork and collaboration skills
Assessment Strategies
Written, Oral or Practical Application
Criteria
identify multiple roles within a group
participate in group interaction
identify negative group behaviors
evaluate the process of group interactions
analyze the decision-making strategies used by the group
analyze the task, maintenance, and leadership roles performed by members
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Analyze conflict management strategies
Assessment Strategies
Written, Oral or Practical Application
Criteria
define the conflict clearly, using non-judgmental language
identify conflict management strategies
apply conflict management strategies to a real or simulated conflict situation
use assertive verbal and nonverbal behaviors effectively
analyze the effectiveness of conflict management strategies
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Evaluate how perception affects communication
Assessment Strategies
Written, Oral or Practical Application
Criteria
identify a situation in which perceptions vary
evaluate the impact of perceptual processes
suggest ways to minimize communication obstacles caused by perceptual differences
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Evaluate how self-concept impacts communication
Assessment Strategies
Written, Oral or Practical Application
Criteria
identify how self-concept affects communication
suggest strategies for enhancing the effect of positive self-concept in communication situations
assess how self-concept affects personal communication
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Evaluate how culture impacts communication
Assessment Strategies
Written, Oral or Practical Application
Criteria
identify cultural differences exhibited in communication styles
explain the need for recognizing cultural differences
illustrate how cultural differences affect communication
suggest strategies for effective communication among diverse cultures
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Deliver an oral presentation
Assessment Strategies
Oral Presentation
Criteria
identify the elements of effective oral presentations
analyze possible causes of communication apprehension
plan the presentation for specific audience, purpose, and situation
develop an effective organizational pattern
incorporate sufficient supporting material/research of topic
use extemporaneous delivery style
apply effective nonverbal communication to engage audience
use effective and appropriate language