10-530-179Management & Performance Improvement
Course Information
Description
Compares management theories and leadership styles while investigating the role of the HIM Manager. Learners will conduct operational and human resource management activities and explore project management and performance improvement tools. Additionally, learners will utilize data analytics for strategic planning, evaluate performance data for trends, and report outcomes to external agencies.
Total Credits
3
Course Competencies
  1. COMPARE management theories
    Assessment Strategies
    Oral, written or graphic assessment
    Criteria
    identify the characteristics of each theory
    apply theories to real world scenarios

  2. COMPARE leadership styles
    Assessment Strategies
    Oral, written or graphic assessment
    Criteria
    identify the characteristics of each style
    apply styles to real world scenarios
    identify your leadership style

  3. INVESTIGATE the role of the HIM Manager
    Assessment Strategies
    Oral, written or graphic assessment
    Criteria
    describe the functions of the HIM manager in the organization
    explore strategies for effective communication
    apply ethical decision-making models

  4. CONDUCT activities for managing operations
    Assessment Strategies
    Oral, written or graphic assessment
    Criteria
    recommend or analyze an organizational structure
    recommend or analyze staffing levels
    manage financial resources (e.g., prepare budgets, explain budget variances etc.)
    develop or modify policies and procedures

  5. CONDUCT human resource management activities
    Assessment Strategies
    Oral, written or graphic assessment
    Criteria
    develop or modify a  job description
    develop or analyze recruitment and retention strategies
    develop or modify training
    develop or analyze a plan for monitoring staff performance
    explore coaching and mentoring strategies
    describe employee performance improvement actions
    conduct activities that support a culture of equity and inclusion

  6. INVESTIGATE project management and performance improvement principles, models, tools and considerations
    Assessment Strategies
    Oral, written or graphic assessment
    Criteria
    describe project management methodologies
    examine performance improvement principles
    investigate goals, purposes and features of performance improvement models
    investigate quality monitoring and reporting tools
    identify criteria for selecting an improvement project

  7. UTILIZE data analytics for operational/strategic planning and performance improvement
    Assessment Strategies
    Oral, written or graphic assessment
    Criteria
    utilize data to support operational/strategic planning
    utilize data to support performance improvement
    use decision support tools to analyze data
    draw conclusions from data analysis
    recommend data-driven solutions for operational/strategic planning and performance improvement

  8. EVALUATE performance data for patterns, trends and opportunities for improvement
    Assessment Strategies
    Oral, written or graphic assessment
    Criteria
    determine the performance improvement benchmarks and performance standards
    compile appropriate data from various sources
    organize data in a usable format
    compare and analyze performance data
    summarize findings of the data analysis

  9. REPORT outcomes data to external agencies
    Criteria
    discuss how external outcomes data is utilized
    identify external outcomes reporting requirements
    identify the sources for pulling outcomes data for reporting
    explore available external outcomes data (i.e., score cards etc.)

This Outline is under development.