10182101Supply Chain Fundamentals
Course Information
Description
The course will provide an understanding of the fundamental concepts of supply chain management. The learner will explore all functional areas of supply chain management with an integrated view of procurement, manufacturing and operations management, transportation and logistics, inventory and warehousing, demand planning, scheduling, and performance management. 
Total Credits
3
Course Competencies
  1. Analyze the role and impact of supply chain
    Assessment Strategies
    Case study, project, written test/quiz, and/or written product
    Criteria
    Describe the relationship of supply chain management with other areas of the business entity
    Examine the major approaches of modeling supply chain including SCOR and the Forum model
    Identify how various societal issues impact supply chain and supply chain management
    Identify how various business-related issues impact supply chain and supply chain management
    Relevant facts are identified, utilized, and/or analyzed
    Submission response is written from a business perspective
    Submission includes proper capitalization and grammar
    Submission includes persuasive arguments supported by data when requested
    Submission meets or exceeds 70% of requirements

  2. Describe the tradeoffs and interactions between different functions of an organization as it relates to supply chain
    Assessment Strategies
    Case study, project, written test/quiz, and/or written product
    Criteria
    Identify the key functions of an organization: Sales/Marketing, Finance, Procurement, Manufacturing, Transportation, Logistics, Inventory Management, Warehousing and Operations
    Identify the categories of functional performance objectives, which function prioritizes each category and the supply chain tradeoffs that result from each of the categories
    Summarize the 4P’s of marketing, tradeoffs in each “P", and impact on supply chain
    Relevant facts are identified, utilized, and/or analyzed
    Submission response is written from a business perspective
    Submission includes proper capitalization and grammar
    Submission includes persuasive arguments supported by data when requested
    Submission meets or exceeds 70% of requirements

  3. Summarize the steps of sales and operations planning
    Assessment Strategies
    Case study, project, written test/quiz, and/or written product
    Criteria
    Describe each of the steps of sales forecasting through operation planning
    Explain the impact of marketing on operation planning
    Identify basic strategies that can be used in each step of sales through operation planning that optimizes the process
    Relevant facts are identified, utilized and or analyzed
    Submission response is written from a business perspective
    Submission includes proper capitalization and grammar
    Submission includes persuasive arguments supported by data when requested
    Submission meets or exceeds 70% of requirements

  4. Evaluate basic manufacturing and warehousing environments and layouts
    Assessment Strategies
    Case study, project, written test/quiz, and/or written product
    Criteria
    Identify the main types of manufacturing environments and typical customers
    Explain the different types of manufacturing layouts and the benefits and drawbacks for each type
    Evaluate which types of layouts work best for the different types of manufacturing environment
    Identify the main types of warehousing environments and typical customers
    Explain the different types of warehousing layouts and the benefits and drawbacks for each type
    Evaluate which types of layouts work best for the different types of warehousing environment
    Relevant facts are identified, utilized, and/or analyzed
    Submission response is written from a business perspective
    Submission includes proper capitalization and grammar
    Submission includes persuasive arguments supported by data when requested
    Submission meets or exceeds 70% of requirements

  5. Identify strategies for resolving conflict between the key functions of an organization
    Assessment Strategies
    Case study, project, written test/quiz, and/or written product
    Criteria
    Identify the typical hierarchical structure of a business
    Explain the primary interests of each of the functional areas
    Explain at which level conflicts between different departments would be resolved
    Develop win-win strategies to resolve conflict between key functions of an organization
    Explain the benefits of developing a balance scorecard
    Relevant facts are identified, utilized, and/or analyzed
    Submission response is written from a business perspective
    Submission includes proper capitalization and grammar
    Submission includes persuasive arguments supported by data when requested Submission meets or exceeds 70% of requirements

  6. Analyze the forces that need to be considered for building sustainable and socially responsible supply chains
    Assessment Strategies
    Case study, project, written test/quiz, and/or written product
    Criteria
    Identify the internal and external forces and trends shaping corporate strategies
    Summarize the key points of the UN Global Compact for businesses and supply chains
    Identify current forces, issues, trends that might impact building a sustainable and socially responsible supply chain
    Evaluate historical impacts and changes on and to supply chain
    Describe strategies to minimize potential negative impacts and optimize potential positive impacts on supply chain based on history, current forces, issues, and trends
    Relevant facts are identified, utilized, and/or analyzed
    Submission response is written from a business perspective
    Submission includes proper capitalization and grammar
    Submission includes persuasive arguments supported by data when requested
    Submission meets or exceeds 70% of requirements

  7. Analyze how supply chain impacts customer experience, top line sales, and bottom line net profit
    Assessment Strategies
    Case study, project, written test/quiz, and/or written product
    Criteria
    Describe how supply chain from beginning to end impacts customer experience
    Describe how supply chain from beginning to end impacts top line sales
    Describe how supply chain from beginning to end impacts bottom line net profit
    Identify the pain points and strategies to improve customer experience, top line sales, and bottom line net profit that relate to supply chain
    Defend the importance of customer relationship management in the organization
    Defend the importance of supplier relationship management in the organization
    Illustrate examples of various customer experience metrics and performance metrics
    Relevant facts are identified, utilized, and/or analyzed
    Submission response is written from a business perspective
    Submission includes proper capitalization and grammar
    Submission includes persuasive arguments supported by data when requested
    Submission meets or exceeds 70% of requirements

  8. Describe the uses of information and tools utilized in supply chain management, performance management, and metrics
    Assessment Strategies
    Case study, project, written test/quiz, and/or written product
    Criteria
    Identify uses of information in supply chain
    Summarize tools used to capture and transmit data
    Describe tools used to support transactions, planning, and collaboration in supply chain
    Define KPI
    Summarize the main attributes all KPIs should have
    Explain the primary interests and typical KPIs of each of the functional areas
    Relevant facts are identified, utilized, and/or analyzed
    Submission response is written from a business perspective
    Submission includes proper capitalization and grammar
    Submission includes persuasive arguments supported by data when requested
    Submission meets or exceeds 70% of requirements

  9. Evaluate the importance of transportation infrastructure to successful supply chain management
    Assessment Strategies
    Case study, project, written test/quiz, and/or written product
    Criteria
    Identify transport modes and options for distributing products
    Identify major transportation management activities of shippers and carriers in supply chain
    Identify various measures and metrics used to manage transportation
    Examine aspects of global transportation
    Relevant facts are identified, utilized, and/or analyzed
    Submission response is written from a business perspective
    Submission includes proper capitalization and grammar
    Submission includes persuasive arguments supported by data when requested
    Submission meets or exceeds 70% of requirements

  10. Rationalize the use of quality approaches to provide consistency in supply chain management
    Assessment Strategies
    Case study, project, test/quiz, and/or written product
    Criteria
    Outline the key points in quality approaches to improve supply chain management
    Explain the impact of Lean and Six Sigma on supply chain management
    Submission response is written from a business perspective
    Submission includes proper capitalization and grammar
    Submission includes persuasive arguments supported by data when requested
    Submission meets or exceeds 70% of the requirements