Perform medical administrative professional job skills
Assessment Strategies
TRACK 1: Internship Log and Reflection
TRACK 2: Virtual (Simulated) Practicum
Criteria
TRACK 1
Learner performs medical office job skills at approved internship site
Learner records all experiences
Learner reflects on the internship experience
TRACK 2
Learner performs medical office job skills through virtual practicum
Learner completes all modules
Meet workplace expectations
Assessment Strategies
TRACK 1: Internship Evaluation
TRACK 2: Simulated projects and tasks completed
Criteria
Learner completes tasks as assigned
Learner communicates with internship instructor and/or internship site supervisor
Learner reflects on evaluations of performance
Learner works to improve job performance and professional behaviors based on feedback
Model professionalism
Assessment Strategies
TRACK 1: On-the-job Performance
TRACK 2: Virtual Job Performance
Criteria
TRACK 1
Learner shows a positive attitude
Learner has appropriate grooming and professional dress
Learner is in attendance and is punctual
Learner develops positive working relations with others
Learner demonstrates initiative and motivation
Learner uses good judgment
Learner demonstrates technology/software skills
Learner demonstrates inclusive communication skills
Learner ensures work is of quality
Learner uses critical thinking and problem-solving skills
Learner demonstrates confidentiality (HIPAA), compliance, and ethical practices
Learner accepts constructive feedback
Learner shows a positive attitude
TRACK 2
Learner completes modules by the due date
Learner demonstrates initiative and motivation
Learner uses good judgement
Learner ensures work is of quality
Learner uses critical thinking and problem-solving skills
Learner demonstrates technology/software skills to manage projects and processes
Learner demonstrates inclusive communication skills
Learner demonstrates computer security awareness
Learner demonstrates accurate revenue cycle related skills
Learner applies healthcare operational procedures skills
Learner demonstrates confidentiality (HIPAA), compliance, and ethical practices