10154198Systems Administration Internship
Course Information
Description
Provides work experience in an area data center environment offering a variety of experiences managing and operating computer systems. The student spends approximately 15 hours per week at the internship site. By consent of instructor, a special project may be substituted for the internship.
Total Credits
3
Prior Learning Assessment
  • Experiential-Portfolio
Course Competencies
  1. Participate in employer’s selection process
    Assessment Strategies
    Written Product-Resume
    Criteria
    Analyze your education and experience
    Analyze a job description
    Communicate you are a good fit for the position
    Obtain qualified contacts willing to provide a reference for you
    Receive an offer of a paid internship

  2. Participate in on the job work
    Assessment Strategies
    At job site, Weekly journal entries, meeting with instructor
    Criteria
    You request employer/supervisor verify 216 hours of work experience
    You request employer/supervisor discuss Employer Evaluation with you

  3. Apply skills from courses to job skills
    Assessment Strategies
    Journal Entries, Final Report
    Criteria
    You write journal entries for each week you work
    You connect job tasks to training received

  4. Demonstrate problem-solving skills
    Assessment Strategies
    Resume, Journal Entries, Employee Evaluation, Final Report
    Criteria
    You use appropriate software to produce documents
    You research and summarize data
    You use reasoning skills
    You make intelligent decisions

  5. Demonstrate customer service skills
    Assessment Strategies
    Journal Entries, Employee Evaluation, Final Report
    Criteria
    You provide customer service in person
    You provide customer service via telephone
    You provide customer service electronically
    You demonstrate courteousness
    You provide technology support

  6. Demonstrate time management skills
    Assessment Strategies
    Journal Entries, Employee Evaluation, Final Report
    Criteria
    You work under pressure to meet deadlines
    You prioritize multiple tasks to achieve appropriate results efficiently and effectively

  7. Demonstrate communication skills
    Assessment Strategies
    Resume, Journal Entries, Employee Evaluation, Final Report
    Criteria
    You communicate information electronically
    You interpret written directions correctly
    You follow written directions
    You interpret oral directions correctly
    You follow oral directions
    You behave appropriately in a variety of situations, circumstances, and roles