10154184Enterprise Client
Course Information
Description
Learn how to install, configure and administer a desktop operating system for an enterprise office environment. Topics include Windows installation, device configuration, establishing network connectivity, configuring appropriate NTFS and share permissions, and learning the operation of VMWare Workstation. NOTE prereq: Students are required to have a working knowledge of Microsoft Windows operating system (computer literacy, proficiency with a mouse, file management).
Total Credits
3
Prior Learning Assessment
  • Exam-College Developed Challenge Exam
Course Competencies
  1. Install the operating system
    Assessment Strategies
    Lab assignment, written exam, skill demonstration
    Criteria
    Client has correct disk drivers loaded
    Client pings the internet
    Workstation accesses the internet
    Disk contains disk partitions specified in the scenario
    Client contains correct name
    Client contains domain controller to match business rules
    Client utilizes policies to match business rules
    Differentiate between single boot and dual boot options

  2. Administer the operating system
    Assessment Strategies
    Lab assignment, written exam, skill demonstration
    Criteria
    Client utilizes Microsoft Management Console to match business rules
    Client has Remote Desktop enabled
    Computer accepts requests for remote assistance
    Differentiate between service packs and hotfixes
    Client deploys service packs to match business scenarios
    Licensing modes match business scenario
    Configure network connections
    Configure remote administration
    Manage network connectivity using TCP/IP tools
    Secure using software restriction policies
    Manage operating system using windows updates and service packs

  3. Optimize performance in Windows client
    Assessment Strategies
    Lab assignment, written exam, skill demonstration
    Criteria
    Client performance monitoring matches business scenario
    Client problems are solved
    Client configuration is optimized
    Monitor performance using reliability and performance monitoring tools
    Optimize performance by configuring service settings
    Client contains counter logs and alerts
    Utilize Event Viewer to troubleshoot problems

  4. Back up restore data
    Assessment Strategies
    Lab assignment, written exam, skill demonstration
    Criteria
    Backup and restore without losing data
    Identify an effective plan for disaster recovery
    Identify an effective plan for Automated System Recovery
    Identify a plan to perform backups with various types of hardware configurations
    Differentiate between full, incremental and differential backups
    Install and use the Recovery Console

  5. Configure users, groups, and computer accounts
    Assessment Strategies
    Lab assignment, written exam, skill demonstration
    Criteria
    Client includes groups in the location indicated on scenario
    Client contains user template in the location indicated on scenario
    Client includes users in the locations indicated on scenario
    User account restrictions match business rules
    Groups contain users to match business rules
    Client contains user folders to match business rules
    Manage user profiles
    Troubleshoot user authentication issues
    Summarize local, roaming, and mandatory profiles
    Differentiate between local and domain groups
    Client contains computer objects to match business scenario
    Troubleshoot computer accounts
    Characterize local and domain users and groups
    Configure users and groups with the Local Users and Groups utility

  6. Manage securing client
    Assessment Strategies
    Lab assignments, written exam, skill demonstration
    Criteria
    File attributes match business rules
    Directory attributes match business rules
    Group trustee rights match business rules
    User trustee rights match business rules
    Describe how effective rights are created
    Administer the Windows firewall
    Create account lockout policies
    Create password policies
    Encrypt files and folders

  7. Secure operating system utilizing NTFS and share permissions
    Assessment Strategies
    Lab assignment, written exam, skill demonstration
    Criteria
    Control access to files
    Define access and editing permissions
    Secure files

  8. Create the file system and manage disks and partitions
    Assessment Strategies
    Lab assignment, written exam, skill demonstration
    Criteria
    Client contains regular map drives
    Client contains file structure in correct order
    Client contains root drives indicated in scenario
    Install device drivers
    Use disk storage concepts and terminology
    Identify partition styles, volumes, and disk types
    Summarize NTFS permissions
    Create the file system using disk management tools
    Identify attributes for files and folders