10154130Operating Systems Overview
Course Information
Description
This course is to provide students completing the PC Help Desk Certificate and other interested students a background exposure to the main computer operating systems. This course is to provide and understanding of the differences and similarities of these operating systems to help support professionals in basic understanding of support issues relating to these operating systems.
Total Credits
1
Course Competencies
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Support the Disk Operating System (DOS)Assessment StrategiesBy completion of lab exercises using DOS.By completing a quizCriteriayou have installed DOS files on a computeryou format a hard diskyou locate the DOS files on a hard diskyou change the date and time of the computer in DOSyou use the DOS commands to manage filesyou use the keyboard shortcutsyou copy files from hard drive to floppy diskyou use the F3 commandyou use directory commandsyou use the wildcard (*) commandyou use the common DOS error messages
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Support the Mac OS XAssessment StrategiesBy completion of lab exercises using MAC OS XBy completing a quiz.Criteriayou identify how the monitor, mouse keyboard are different from a Windows based systemyou display the Darwin view of the operating systemyou display the Aqua view of the operating systemyou display the Classic view of the operating systemyou use the program called Finderyou explain what are iconsyou explain what are aliasesyou identify title barsyou can perform the methods of scrollingyou explain the two views of viewing contents of foldersyou identify and explain the function of the Dockyou open System Preferences and locate the four categories of iconsyou are able to adjust the ColorSync preferencesyou view the Network system preferencesyou view the internet system preferenceyou add a New User in the Accounts System Preferenceyou locate and know the functions of Disk Utility, Key Caps, and Print Center utilitiesyou locate the Disk Utility and understand its purposeyou locate the Key Caps utility and understand its purposeyou locate the Print Center utility and understand its purposeyou use Macintosh help
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Support Microsoft Windows XPAssessment StrategiesBy completion of lab exercises using Windows XPBy completing a quizCriteriayou explain what is the Luna desktop interfacedifferentiate between an upgrade and full installationyou log onto the computeryou change the settings of the mouse, taskbar, start menuyou create and delete folders on the systemyou navigate windows exploreryou explore the control panel and it's iconsyou use hardware troubleshooteryou perform system maintenanceyou know the hardware requirements of Windows XPyou use the hardware compatibility list for Windows XPyou identify the components of a windowyou display icons in My Computer window five different waysyou search for folders/filesyou delete folders/filesyou create folders/filesyou move folders/filesyou rename folders/filesyou demonstrate how to change folder optionsyou demonstrate creating shortcutsyou demonstrate customizing the start menuyou examine the function of Disk Cleanup, Check Disk and Disk defragmenter
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Support Microsoft Windows 2000 ProfessionalAssessment StrategiesBy completion of lab exercises using Windows 2000.By completing a quizCriteriayou use the Hardware compatibility listyou name the file management systems of Windows 2000you name the two security features of Windows 2000you install Windows 2000 from a CD.you differentiate between a domain and workgroupyou change the settings of the mouseyou open the control panelyou make adjustments the taskbaryou use windows helpyou create folders and iconsyou create shortcuts on the desktopyou perform system maintenance by using disk cleanupyou perform system maintenance by using disk defragmenteryou perform system maintenance by scheduling maintenance tasks
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Support Windows NT WorkstationAssessment StrategiesBy completion of lab exercises using Windows NTBy completing a quizCriteriayou use the hardware compatibility listyou identify the minimum hardware requirements of Windows NTyou summarize the NTFS file systemyou summarize a partition of a hard diskyou perform a complete install of Windows NTyou log into Windows NTyou summarize the importance of your password and rules of protecting ityou summarize the five basic icon types in the My Computer windowyou complete creating a shortcut on the desktopyou complete renaming a shortcut on the desktopyou check for free space on a hard driveyou use the three choices of managing a full hard driveyou use the command prompt in Windows NTyou open the control panelyou change the views of the icons in the control panel windowyou know what functions of the server iconyou analyze the registryyou identify the different types of users in Windows NTyou create a user in Windows NTyou view the contents of the Network Neighborhood iconyou map a network drive
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Support Novell ClientAssessment StrategiesBy completion of lab exercises using Novell clientBy completing a quizCriteriayou analyze the role Novell client plays in the marketyou analyze the structure of a networkyou analyze how computers that are networked communicate with each otheryou use network termsyou install a client from CD-ROMyou define the terms associated with the basic functions of Novell Netwareyou use the Add Printer Wizard
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Support LinuxAssessment StrategiesBy completion of lab exercises using LinuxBy completing a quizCriteriayou examine the origins of Unix/Linuxyou use the four main ways to install Linuxyou install Linux from a CD-ROMyou differentiate between FDISK and Disk Druidyou differentiate between GNOME, X Window and XTerm as it relates to user interfacesyou summarize Virtual Files Systemyou mount a file systemyou unmount a file systemyou use the Linux Shell Commandsyou summarize modules as a unique feature of Linuxyou you summarize Virtual consoles as a unique feature of Linuxyou summarize CRON as a unique feature of Linuxyou summarize Processes as a unique feature of Linuxyou summarize Identifiers as a unique feature of Linuxyou access the online user manualyou shut down Linux properly