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Summarize student roles and responsibilities
Assessment Strategies
by completing Internship Agreement
by completing Internship Final Evaluation
by completing Internship Progress Reports
by completing TSA Instructor Assessment
Criteria
you acquire appropriate internship assignment
you have an assignment approved by Teacher/Coordinator via an Internship Agreement before starting the job
you complete the Internship Agreement
you have employer complete Internship Final Evaluation
you have employer verify 216 work hours
you ask for help from Teacher/Coordinator when needed
you submit all documentation to Teacher/Coordinator
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Summarize employer's and supervisor's roles and responsibilities
Assessment Strategies
by completing Internship Agreement
by completing Internship Final Evaluation
by completing Internship Progress Reports
by completing TSA Instructor Assessment
Criteria
you request meaningful work experience from the employer
you request adequate supervision
you request adequate training
you request appropriate supervisors to provide positive role models
you request employer/supervisor Employer Evaluation
you request employer/supervisor verify 216 hours of work experience
you request employer/supervisor contact Teacher/Coordinator when problems arise and before any termination notices are issued
you request employer/supervisor discuss Employer Evaluation with you
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Demonstrate customer service skills
Assessment Strategies
by completing Internship Agreement
by completing Internship Final Evaluation
by completing Internship Progress Reports
by completing TSA Instructor Assessment
Criteria
you provide customer service in person
you provide customer service via telephone
you demonstrate courteousness
you provide customer service electronically
you receive information (such as messages)
you provide information (such as deliver messages)
you provide technology support
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Demonstrate communication skills
Assessment Strategies
by completing Internship Agreement
by completing Internship Final Evaluation
by completing Internship Progress Reports
by completing TSA Instructor Assessment
Criteria
you communicate information electronically
you follow written directions
you follow oral directions
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Demonstrate time management skills
Assessment Strategies
by completing Internship Agreement
by completing Internship Final Evaluation
by completing Internship Progress Reports
by completing TSA Instructor Assessment
Criteria
you work under pressure to meet deadlines
you prioritize multiple tasks to achieve appropriate results efficiently and effectively
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Demonstrate effective social interaction
Assessment Strategies
by completing Internship Agreement
by completing Internship Final Evaluation
by completing Internship Progress Reports
by completing TSA Instructor Assessment
Criteria
you conduct oneself in a professional manner
you work independently
you behave appropriately in a variety of situations, circumstances, and roles
you work effectively in pairs and small and large groups
you demonstrate awareness of and respect for differences
you recognize conflict and use conflict resolution skills when appropriate
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Demonstrate office management skills
Assessment Strategies
by completing Internship Agreement
by completing Internship Final Evaluation
by completing Internship Progress Reports
by completing TSA Instructor Assessment
Criteria
you maintain electronic files
you comply with company and department procedures
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Demonstrate problem-solving skills
Assessment Strategies
by completing Internship Agreement
by completing Internship Final Evaluation
by completing Internship Progress Reports
by completing TSA Instructor Assessment
Criteria
you use appropriate software to produce documents
you research and summarize data
you use reasoning skills
you make intelligent decisions