10145105Operations Management
Course Information
Description
Small business management strategies are applied to policies and operations. Included are applications to budgeting, marketing potentials, forecasting, layout, staffing, work flow, scheduling, and general business decisions. E-commerce is also explored.
Total Credits
3
Course Competencies
  1. Explain the history of management thought
    Assessment Strategies
    Quiz, Graphic Illustration, Project
    Criteria
    poster evidences a clear main theme
    group member stays on task
    group member performs the individual duties assigned by the group
    group member shares ideas and information
    group member listens to other group members
    group member shows respect for of other's ideas and opinions of others
    group member helps the group reach consensus
    poster information is accurate
    poster information is appropriate to theme and audience
    poster elements work together--the poster isn't just a collection of information
    pictures, photographs, drawings, diagrams, graphs or other visual items add interest and meaning to the poster
    poster is neat and attractive
    poster is creative and interesting
    teacher's guide matches the poster
    teacher's guide is accurate and describes activities appropriate for the audience
    teacher's guide is organized and focused
    poster and teacher's guide evidence correct grammar, punctuation, and spelling

  2. Analyze how managing environmental forces impacts organizations
    Assessment Strategies
    Written Product, Quiz
    Criteria
    summary identifies the key points
    summary includes only relevant and necessary details
    summary is concise without being sketchy
    summary evidences correct grammar, punctuation and spelling
    summary includes a review and personal discussion of management applications

  3. Describe the role of the manager in international business relationships
    Assessment Strategies
    Case Study, Written Product, Quiz
    Criteria
    case study response demonstrates a thorough understanding of relevant aspects of the case
    case study response outlines in detail the decision selected by the learner
    case study response includes an explanation of why the decision was selected
    case study response is supported by relevant evidence
    case study response is well organized
    case study response evidences correct grammar, punctuation, and spelling

  4. Determine the social and ethical responsibilities of management
    Assessment Strategies
    Quiz
    Criteria
    you achieve a score of minimum % or higher on quiz and/or test

  5. Examine the role of the manager
    Assessment Strategies
    Written Product, Interview, and/or Quiz
    Criteria
    paper includes general information about your interview: who you interviewed, when, where and why
    paper includes 5-7 open, focused interview questions
    questions are directly related to the role of the manager
    paper includes a summary of what you learned in the interview
    summary is accurate
    summary provides relevant details
    personal reflections and conclusions evaluate the information gained in the interview
    you include a thank you letter to the person you interviewed
    thank you letter states what you learned from the interview
    thank you letter is correctly formatted
    all work evidences correct spelling, grammar and punctuation
    all work is neat and attractive

  6. Illustrate the planning process and its components
    Assessment Strategies
    Written Product (SWOT Analysis), Group Project and/or Quiz
    Criteria
    group member stays on task
    group member performs the individual duties assigned by the group
    group member shares ideas and information
    group member listens to other group members
    group member shows respect for of other's ideas and opinions of others
    group member helps the group reach consensus
    written product fulfills a clear purpose
    written product reflects accurate analysis of the target audience
    written product shows evidence of logical critical thinking
    written product follows an effective organizational plan
    written product follows prescribed format, meeting criteria for all components
    written product exhibits correct and appropriate grammar, punctuation, spelling, syntax, and word usage

  7. Examine the primary methods of structuring organizations, including organization for change and innovation
    Assessment Strategies
    Written Product and/or Quiz
    Criteria
    pamphlet includes an appropriate title and graphic on the cover
    pamphlet includes a table of contents
    pamphlet is organized by sections
    pamphlet information is clearly related to the theme
    section information is complete
    illustrations, graphics, and clip art are used to enhance the information
    pamphlet is professionally presented, eye catching, and colorful
    pamphlet communicates well to the intended audience
    pamphlet presents original thinking
    pamphlet evidences correct grammar, punctuation, and spelling

  8. Characterize employees' responses to leadership and motivational methods
    Assessment Strategies
    Written Product, Case Study on leadership and/or motivational methods, and/or Quiz
    Criteria
    you achieve a score of 71% or higher on any quizzes or tests
    case study response demonstrates a thorough understanding of relevant aspects of the case
    case study response outlines in detail the decision selected by the learner
    case study response includes an explanation of why the decision was selected
    case study response is supported by relevant evidence
    case study response is well organized
    case study response evidences correct grammar, punctuation, and spelling

  9. Summarize organizational control activities
    Assessment Strategies
    Written Product, Case Study on organizational control, and/or Quiz
    Criteria
    case study response demonstrates a thorough understanding of relevant aspects of the case
    case study response outlines in detail the decision selected by the learner
    case study response includes an explanation of why the decision was selected
    case study response is supported by relevant evidence
    case study response is well organized
    case study response evidences correct grammar, punctuation, and spelling

  10. Accept social media to network with prospective employers
    Assessment Strategies
    Skill Demonstration
    Criteria
    Prospective employer connection is documented