10116149Effective Staffing
Course Information
Description
This course provides a comprehensive approach to planning for staffing; employing a wide range of recruiting methods; and identifying optimal selection methods.
Total Credits
3

Course Competencies
  1. Identify staffing practices that lead to successful recruitment
    Assessment Strategies
    Using an assessment tool, review the mission, culture of an organization related to staffing decisions as part of the course project
    Using an assessment tool, define the characteristics of potential candidates to meet specific organization needs as part of a class scenario assignment
    Criteria
    you discuss organization mission and culture on staffing decisions
    you describe recruitment practices and procedures that contribute to organization success

  2. Define the basics of a recruitment strategy
    Assessment Strategies
    Developing a recruitment plan for a business, including type of business, position, sourcing plan, updating job-description, candidate characteristics as part of a course project
    Developing a feedback tool for new employees to evaluate the process
    Writing and presenting a report on the outcome of the Recruitment Plan to the class
    Criteria
    you describe the basic guidelines for successful recruitment
    you identify the variety of sources, i.e. ads, electronic media, social networks, etc., used to recruit candidates for a specific business

  3. Identify recruitment challenges
    Assessment Strategies
    WOrking in a group your evaluate the effectiveness of a resume and cover letter using a checklist
    Working in a group define legal challenges and remedies in accepting or rejecting resumes and applications and present to class
    Working in a group, prepare a summary of a recruitment screening methods and present to the class
    Working in a group, discuss and define the characteristics of an effective recruiter
    Submit a paper on the results of an interview with a job applicant and employer or recruiter on the challenges they face today
    Criteria
    you can discuss the legal issues surrounding recruiting
    you can define different types and uses of assessment tools
    you can discuss screening methods such as resumes and applications
    you can discuss the challenges face by business and applicants in an uncertain environment

  4. Prepare job descriptions and interview materials
    Assessment Strategies
    Defining basic competencies of the job
    With a group, select the interview format, i.e., group, telephone, structured, etc.
    With a group, create the interview questions and answers that identify defined characteristics
    With a group, summarize the questions that can or cannot be asked from a legal standpoint
    Criteria
    you identify characteristics needed for the job
    you analyze and update a job description
    you discuss the characteristics of potential candidates
    you identify the ethical and legal issues involved in interviewing

  5. Conduct and evaluate an interview
    Assessment Strategies
    Working in a group, create a plan for conducting a mock interview in class
    Working in a group, conduct a mock interview and document the process
    Working in a group, establish follow up communication for an interview candidate
    Working in a group, write an evaluation of the process as an assignment
    Criteria
    you identify necessary elements to conduct a successful interview
    you discuss effective communication in the interview process
    you define effective documentation criteria for the interview

  6. Identify the processes used for selection, testing and reference checks
    Assessment Strategies
    Completing as assignment on the pros and cons of at least two types of pre-employment testing
    Working in a group, develop a process for conducting reference checks
    Working in a group, develop a script and role play a telephone reference call in class
    Criteria
    you identify the value of different types of reference checks, such as background, internet, written, telephone, etc. to meet specific business needs
    you discuss the advantages/disadvantages of pre-employment tests
    you discuss the system for testing and record keeping

  7. Identify legal issues in the selection process
    Assessment Strategies
    Completing an assignment on the pros and cons of at least two types of pre-employment testing
    You make a presentation to the class on legal guidelines and appropriate business actions in conducting testing and reference checking
    Criteria
    you can discuss the legal issues related to pre-employment testing
    you can discuss legal guidelines for reference checking

  8. Design a process to assess the success of the recruitment and hiring process
    Assessment Strategies
    Working in a group, you prepare a checklist for the final meeting
    Working in a group, you prepare a script for contacting an applicant and make an offer
    Working in a group, you role play, negotiating the job offer in a class assignment
    Working in a group, you prepare a letter to send to rejected candidates
    Criteria
    you identify the elements of the hiring process, such as preparation, final meeting, making the offer, salary range, notification process, etc.
    you discuss the role of contracts, written and unwritten
    you identify the value of building a database of potential candidates

  9. Document the major components for a new employee orientation and on-boarding program
    Assessment Strategies
    Developing an orientation or on-boarding program as a part of the course project
    Developing and completing an assessment for an effective orientation or on-boarding program
    Criteria
    you identify the difference between orientation and on-boarding and the benefits of each
    you discuss the goals of the program from both employer and employee perspective
    you identify the importance of evaluating the process