10109136Hospitality Law
Course Information
Description
A preventive approach to the laws and liabilities, as well as responsibilities of owners/operators of hotels, restaurants and travel facilities. Reviews precedent-setting court decisions, legal fundamentals, negligence doctrines, civil rights issues and the relationship between providers and the guests/clients.
Total Credits
3
Course Competencies
  1. Explain prevention philosophy
    Assessment Strategies
    ·        Complete your own Student Profile and respond to at least 5 other students. (10 points)
    ·        Review the syllabus and ask any questions in the Discussion Board “peer to peer help”
    ·        Assignment (10 points) Analyze the Situation 1.1
    ·        Blog (10 points) You choose- Rapid Review Journal (10 points) What would you do
    Criteria
    1.      Explain why the study of laws related to hospitality is important
    2.      Summarize the historical origins of the law and its evolutionary nature
    3.      Describe the philosophical framework to help prevent legal difficulties before they begin
    4.      Describe how to evaluate management actions on an ethical basis

  2. Examine Government agencies that impact the hospitality industry
    Assessment Strategies
    Complete test (12 points)
    Assignment (10 points) Analyze the Situation 2.1
    Assignment (10 points) Analyze the Situation 2.2
    Assignment (10 points) Analyze the Situation 2.4
    Blog (10 points) Rapid Review
    Journal (10 points) What would you do
    Criteria
    2.      Analyze the various roles of state governmental agencies that regulate the hospitality industry.
    3.      Identify local governmental agencies involved in regulating the hospitality industry.
    4.      Summarize national and international agencies and departments charged with monitoring and regulating the travel industry.
    5.      Explain how to manage conflicting regulations.
    6.      Identify how to properly respond to an official inquiry or complaint from a regulatory entity.
    7.      Describe how to keep abreast of regulatory changes.

  3. Examine hospitality business structures
    Assessment Strategies
    · Complete test (12 points)
    · Assignment (10 points) Analyze the Situation 3.1, 3.2 OR 3.3 (you choose)
    · Blog (10 points) Rapid Review
    · Journal (10 points) What would you do
    Criteria
    1.      Summarize the importance of selecting the proper organizational and operational structures for a hospitality business.
    2.      Classify various organizational business structures used in the hospitality industry.
    3.      Describe most common operational business structures in the hospitality industry. Explain the responsibilities and obligations created by an agency relationship

  4. Illustrate business contracts
    Assessment Strategies
    ·        Complete test (12 points)
    ·        Assignment (10 points) Analyze the Situation 4.1
    Assignment (10 points) Analyze the Situation 4.2
    ·        Assignment (10 points) Analyze the Situation 4.3
    ·        Assignment (10 points) Analyze the Situation 4.4
    Journal (10 points) What would you do
    Criteria
    1.      Identify the two basic types of valid business contracts.
    2.      Explain the four essential components that must be present to create a valid contract.
    3.      Summarize the purpose of the Uniform Commercial Code (UCC).
    4.      Describe the consequences of breaching an enforceable contract.
    5.      Explain how to avoid legal difficulties related to contracts before they arise.

  5. Examine significant hospitality contracts
    Assessment Strategies
    ·        Complete test (12 points)
    ·        Assignment (10 points) Analyze the Situation 5.1
    ·        Assignment (10 points) Analyze the Situation 5.2
    ·        Blog (10 points) You choose- Rapid Review
    Journal (10 points) What would you do
    Criteria
    1.      Identify contract clauses commonly utilized in hospitality contracts.
    2.      Explain the purpose of a franchise contract (franchise agreement).
    3.      Explain the purpose of a management contract (management operating agreement).
    4.      Describe important forms of meeting space contracts used in lodging operations.
    5.      Describe important forms of group rooms contracts used in lodging operations.

  6. Describe how to legally manage a property
    Assessment Strategies
    ·        Complete test (12 points)
    ·        Assignment (10 points) Analyze the Situation 6.1
    ·        Assignment (10 points) Analyze the Situation 6.2
    ·        Assignment (10 points) Analyze the Situation 6.3
    ·        Blog (10 points) Rapid Review
    Journal (10 points) What would you do
    Criteria
    1.      Differentiate between real property and personal property.
    2.      Describe the function of the Uniform Commercial Code when buying property.
    3.      Identify the role of liens and financing statements in protecting rights of buyers and sellers in purchasing property.
    4.      Summarize how to evaluate the purchase-versus-lease decision from a legal perspective.
    5.      Explain how to avoid infringement of trademark, patent, copyright, and concept rights.

  7. Explain how to legally select employees
    Assessment Strategies
    ·        Complete test (12 points)
    ·        Assignment (10 points) Analyze the Situation 7.1
    ·        Assignment (10 points) Analyze the Situation 7.2
    ·        Assignment (10 points) Analyze the Situation 7.3
    ·        Blog (10 points) You choose- Rapid Review
    Journal (10 points) What would you do
    Criteria
    1.      Explain job descriptions, qualifications, and other tools for legally selecting employees.
    2.      Identify charges of discrimination by knowing the classes of workers who are protected under the law.
    3.      Summarize the procedure for verifying the work eligibility of potential employees before offering them employment.
    4.      Define the rights of both employers and employees under the at-will employment doctrine.
    5.      Explain the concept of collective bargaining and the legal obligations when interacting with labor unions.

  8. Explore how to legally manage employees
    Assessment Strategies
    ·        Complete test (12 points)
    ·        Assignment (10 points) Analyze the Situation 8.1
    ·        Assignment (10 points) Analyze the Situation 8.2
    ·        Assignment (10 points) Analyze the Situation 8.3
    Journal (10 points) What would you do
    Criteria
    1.      Differentiate between an employment agreement and an employee manual.
    2.      Summarize how to establish a nondiscriminatory work environment.
    3.      Implement a procedure designed to eliminate sexual harassment and minimize the risk of penalties resulting from charges of unlawful harassment.
    4.      Define how to legally manage the complex areas of employee leave, compensation, and performance.
    5.      Explain how to respond appropriately to unemployment claims.
    6.      Summarize and list the employment records that must be maintained to meet legal requirements.

  9. Explain responsibilities of a hospitality operator
    Assessment Strategies
    ·        Complete test (12 points)
    ·        Assignment (10 points) Analyze the Situation 9.1
    ·        Assignment (10 points) Analyze the Situation 9.2
    ·        Blog (10 points) Rapid Review
    Journal (10 points) What would you do
    Criteria
    1.      Differentiate between the types of legal duties required of a hospitality operator, and the consequences of the failure to exercise reasonable care in fulfilling these duties.
    2.      Evaluate operational activities in light of their impact on guest safety and potential legal damages.
    3.      Summarize how a lawsuit is initiated and moves through the U.S. court system.
    4.      Create a checklist of the steps that should be initiated immediately following an accident.

  10. Explain the hotel operator's responsibility to guests
    Assessment Strategies
    ·        Complete test (12 points)
    ·        Assignment (10 points) Analyze the Situation 10.1
    ·        Assignment (10 points) Analyze the Situation 10.2
    ·        Assignment (10 points) Analyze the Situation 10.3
    ·        Assignment (10 points) Analyze the Situation 10.4
    Journal (10 points) What would you do
    Criteria
    1.      Examine your legal responsibility to admit guests and the circumstances when such admission can be denied.
    2.      Explain protection of the guest’s right to privacy.
    3.      Summarize operations and maintenance of a facility in a way that maximizes the safety of guests and compliance with the law, including Title III of the Americans with Disabilities Act (ADA).
    4.      Differentiate between various types of nonguests and understand your obligations toward them.
    5.      Describe the procedures required to safely and legally remove guests from a property.

  11. Identify your responsibility as a hospitality operator with the guests' property
    Assessment Strategies
    ·        Complete test (12 points)
    ·        Assignment (10 points) Analyze the Situation 11.1
    ·        Assignment (10 points) Analyze the Situation 11.2
    ·        Assignment (10 points) Analyze the Situation 11.3
    ·        Blog (10 points) You choose- Rapid Review
    Journal (10 points) What would you do
    Criteria
    1.      Describe the responsibility hospitality managers have to safeguard the personal property of their guests.
    2.      Demonstrate out the procedures needed to limit potential liability for the loss of guest property.
    3.      Classify the theories of bailment so as to be able to implement policies that limit potential legal liability.
    4.      Create the procedures required to legally dispose of personal property whose ownership status is in question

  12. Explain responsibilities when serving food and beverages
    Assessment Strategies
    THIS WEEK YOUR GROUPS AND THE ASSIGNMENT FOR YOUR CAPSTONE PROJECT ARE ANNOUNCED.
    ·        Complete test (12 points)
    ·        Assignment (10 points) Analyze the Situation 12.1, 12.2 OR 12.3 (answer 1)
    ·        Assignment (10 points) Analyze the Situation 12.4, 12.5 OR 12.6 (answer 1)
    ·        Blog (10 points) Rapid Review
    Journal (10 points) What would you do
    Criteria
    1.      Summarize a foodservice establishment’s responsibilities, under the Uniform Commercial Code (UCC) and other laws, to serve wholesome food and beverages.
    2.      Apply “truth in menu” concepts to the service of food and beverage products.
    3.      Assess the current legal risks associated with serving alcohol.
    4.      Investigate training programs that result in the responsible service of alcohol.

  13. Examine legal responsibilities in travel and tourism
    Assessment Strategies
    ·        Complete test (12 points)
    ·        Assignment (10 points) Analyze the Situation 13.1, 13.2 OR 13.3 (answer 1)
    ·        Assignment (10 points) Analyze the Situation 13.4, 13.5 OR 13.6 (answer 1)
    ·        Blog (10 points) – You Choose Rapid Review
    Journal (10 points) What would you do
    Criteria
    1.      Identify the components of the travel industry, how they interact, and the complex legal issues that surround this huge industry
    2.      Summarize the roles and potential liabilities of travel agents and tour operators as each fulfills its unique role in marketing and providing travel services.
    3.      Identify those common carriers typically utilized by the travel industry, as well as the recurrent areas of potential liability inherent in each of them.
    4.      Evaluate tourism as it relates to gaming, resorts, and time - shares, and theme park operations, based, in part, upon the unique liability issues and managerial responsibilities inherent in each of these growing areas.
    5.      Examine how, from a legal perspective, the unique characteristics of the Internet can impact restaurant and hotel managers’ efforts to integrate the power of the Web into their own operations.

  14. Examine safety and security issues
    Assessment Strategies
    ·        Complete test (12 points)
    ·        Assignment (10 points) Analyze the Situation 14.1, 14.2 OR 14.3 (answer 1)
    ·        Assignment (10 points) Analyze the Situation 14.4, 14.5 OR 14.6 (answer 1)
    ·        Blog (10 points) Rapid Review
    Journal (10 points) What would you do
    Criteria
    You explore Unions
    2.      Examine the procedures needed to limit the potential liability of safety risks and security risks.
    3.      Explore how to minimize the risk of crimes against your own business operation.
    4.      Illustrate the need for and benefit of implementing an effective crisis management plan.

  15. Explore management of insurance
    Assessment Strategies
    · Complete test (12 points)
    · Assignment (10 points) Analyze the Situation 15.1
    · Assignment (10 points) Analyze the Situation 15.2
    · Blog (10 points) Rapid Review
    · Journal (10 points) Internet Activity
    Criteria
    1.      Summarize the value of insurance in protecting a business from financial loss.
    2.      Explore the different types of insurance required of hospitality operations.
    3.      Identify the role of workers’ compensation and the requirements of an employer.
    4.      Evaluate the financial rating of an insurance company and other information to help you select an insurance carrier.
    5.      Critique “primary” and “umbrella” insurance coverage, and determine appropriate amounts of coverage.
    6.      Analyze an insurance policy and determine what types of claims will be covered, and what types of claims will not be covered.

  16. Completion of capstone project
    Assessment Strategies
    Project
    Criteria
    Turn in your group capstone project covering competencies 1-15