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Demonstrate effective rapport-building techniques with clients in order to build and maintain collaborative relationships
Assessment Strategies
Written Response, Case Study, Skill Demonstration, and/or Self-Assessment
Criteria
Demonstrate active listening
Demonstrate non-verbal cues (eye contact, posture)
Use open-ended questions to discover client motivations
Create an inclusive environment by developing awareness of, and demonstrating sensitivity to, diverse populations
Adhere to professional ethics, boundary guidelines, and communication protocols during sessions and written correspondence
Justify the establishment and enforcement of personal and professional boundaries in the client–coach relationship
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Guide clients to take responsibility for personal health and healthy lifestyle choices
Assessment Strategies
Written Response, Case Study, Skill Demonstration, and/or Self-Assessment
Criteria
Identify strengths and challenges
Match resources to specific client needs
Distinguish between internal motivations and external barriers to help clients take ownership of their lifestyle choices
Identify when and where to refer clients for additional support and services
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Facilitate client-directed behavior change using evidence-based coaching strategies to promote healthy lifestyle choices
Assessment Strategies
Written Response, Case Study, Skill Demonstration, and/or Self-Assessment
Criteria
Recognize a client’s readiness to change
Tailor coaching strategies to influence progress through the stages of change
Use problem-solving skills and coping strategies to overcome barriers and manage setbacks
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Design individualized plans based on interviews, screenings, assessment data, and goals
Assessment Strategies
Written Response, Case Study, Skill Demonstration, and/or Self-Assessment
Criteria
Explain the purpose of screening and assessment tools
Plan shows evidence of progression towards healthful lifestyle management
Plan integrates results of interviews, screenings, and assessment data
Plan includes exercise and lifestyle programming
Plan is tailored to specific client goals and assessment findings
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Implement individualized plans using evidence-based coaching practices
Assessment Strategies
Written Response, Case Study, and/or Skill Demonstration
Criteria
Demonstrate active listening
Demonstrate non-verbal cues (eye contact, posture)
Apply evidence-based coaching (e.g., SMART goals)
Adjust the session pace based on client feedback
Coach participants on proper movements using physical demonstration
Use verbal and nonverbal communication
Implementation improves participant technique and form, reduces risk of injury, and improves performance
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Evaluate plan effectiveness in collaboration with clients to monitor outcomes and support progress toward goals
Assessment Strategies
Written Response, Case Study, and/or Skill Demonstration
Criteria
Accept constructive feedback
Metrics are tracked consistently
Incremental progress is documented
Progress is compared to specific behavioral goals established in the baseline plan
Behaviors are executed within targeted range from the baseline plan
Barriers are identified
Plan is adjusted, goals are scaled up or down
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Adhere to legal requirements, the ACE Code of Ethics, and scope-of-practice guidelines
Assessment Strategies
Written Response, Case Study, and/or Skill Demonstration
Criteria
Relate legal requirements, ethics, and scope-of-practice guidelines to client protection and risk management
Coaching activities and documentation adhere to the ACE Code of Ethics and legal requirements
Defend professional boundaries by operating within the defined role’s scope of practice to manage risk
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Examine strategies and resources to stay current in technology and industry standards for health and wellness professionals
Assessment Strategies
Written Response, Case Study, and/or Skill Demonstration
Criteria
Evaluate wellness practices against current evidence-based standards, organizational policies, and legal procedures to ensure client safety
Analyze industry information to distinguish between scientifically backed facts and wellness myths, citing credible research sources
Explore industry-standard digital platforms and assessment tools to design, implement, and track individualized client programming
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Use evidence-based coaching strategies
Assessment Strategies
Written Response, Case Study, and/or Self-Assessment
Criteria
Strategies align with the client’s current psychological readiness and stated wellness goals
Use motivational interviewing strategies
Use the SMART goal framework