10109111Registration and Housing Logistics
Course Information
Description
Registration is the first impression that attendees have of a meeting. Students explore event industry best practices in the registration process and the integral link to attendee housing, compare different registration technology platforms, and the importance of managing sleeping room blocks to reduce or eliminate attrition.
Total Credits
2
Course Competencies
  1. Create registration materials
    Assessment Strategies
    Written Product
    Criteria
    Creation of a sample registration form.

  2. Utilize registration software and technology
    Assessment Strategies
    Certification Exam
    Written Product
    Criteria
    Successfully complete registration software certification exam.
    Submit paper that details registration tools/platforms available to meeting professionals.

  3. Identify registration process.
    Assessment Strategies
    Written Product
    Criteria
    Paper includes rationale for on-site process
    Paper includes information on pre-registration process.
    Paper includes an identification of details involved with the physical set-up and procedural management of on-site registration
    Paper includes a method to collect payment and provide receipt
    Paper includes a description of attendee information to be distributed (general information, name badge, program materials)
    Paper includes a description of crowd control procedures

  4. Explain how registration data impacts contracted room block
    Assessment Strategies
    Skill Demonstration
    Criteria
    Rooming List includes attendee name, address, phone, emergency contact information
    Rooming List includes check in and check out dates
    Rooming List includes room preferences (king, double; smoking, non-smoking)
    Rooming List includes special requests
    Rooming List includes billing information
    Identify key elements to verify rooming list against hotel rooming list and why this is critical