Virtual Assistant Live | Madison College Outline of Instruction

10106198 Virtual Assistant Live

Course Information

Description

This course is a Capstone course for students at the end of their V.A. Advanced Technical Certificate. We will pull together skills learned in previous VA program courses to build VA business materials, and become ready to "Go Live" with our virtual administrative services business. Students will create materials for marketing their virtual assistant business venture. Items include brochures, flyers, letterhead, sales letters, press releases, invoices, business cards, advertisements, newsletters, etc. Students will also create their company website, and include social media tools such as Flickr, Twitter and Facebook. Students will also generate a customer contract and full the requirements of that contract.

Total Credits

Course Competencies (Course Outcomes)

Summarize student roles and responsibilities

Assessment Strategies

by completing VA Capstone Agreement

Criteria

you have a VA Capstone Agreement approved by Teacher/Coordinator via before starting the job

the VA Capstone Agreement identifies brochures, flyers, letterhead, sales letters, press releases, invoices, business cards, advertisements, newsletters,

you sign the VA Capstone Agreement

you have identified an appropriate customer within the VA Capstone Agreement

you have provided required information regarding the customer within the VA Capstone Agreement

you ask for help from Teacher/Coordinator when needed

you submit all documentation to Teacher/Coordinator
Summarize components of the VA website

Assessment Strategies

by completing storyboard of proposed website

Criteria

B.1. you create a complete website storyboard

B.2. you create a website storyboard that includes homepage and all subpages

B.3. you create a website storyboard that includes diagram to show all links

B.4. you create a website storyboard that includes diagram to show all areas of information

B.5. you create a you request approval of website storyboard from the Teacher/

B.8. you share website storyboard with other students in the course
Demonstrate website planning and creation skills

Assessment Strategies

in completion of the VA business website

Criteria

you use basic website software features

you use advanced website software features

you change/update your website based on feedback from peers

you publish the website

you identify an appropriate business URL

you identify accurate costs of Web Hosting services

you provide website technology support

you maintain a web site
Demonstrate software skills

Assessment Strategies

in the VA Capstone marketing materials

Criteria

you use basic word processing software features

you use advanced word processing software features (macros, merge, charts, columns, binders, linking, embedding, html)

you research social media tools such as Flickr, Twitter and Facebook as tools for small business marketing

you use social media tools such as LinkedIn, Twitter and Facebook to create a marketing presence online

you use creating a marketing plan for maintaining your business using social media tools such as blogs, Twitter and Facebook

you use basic desktop publishing software features

you use email features

you use operating systems features
Demonstrate communication skills

Assessment Strategies

in capstone marketing materials: brochures, flyers, letterhead, sales letters, press releases, invoices, business cards, advertisements, and newsletters

Criteria

you communicate information electronically

you proofread documents

you edit documents

you compose documents in a clear, concise, logical, and effective manner

you use correct spelling

you use correct grammar

you use correct punctuation

you prepare correspondence from written material

you prepare correspondence from dictation

you prepare presentations

you deliver presentations
Demonstrate math skills

Assessment Strategies

in marketing budget

Criteria

you create budget for paper marketing materials

you use basic math functions

you identify accurate costs of producing paper-based marketing materials
Demonstrate time management skills

Assessment Strategies

in VA Capstone project performance

Criteria

you work under pressure to meet deadlines

you prioritize multiple tasks to achieve appropriate results efficiently and effectively
Demonstrate organizational skills

Assessment Strategies

in VA Capstone project performance

in schedule of Capstone Presentation

Criteria

you schedule meetings

you prepare meeting agendas and materials

you attend meetings

you take minutes at meetings

you perform follow-up activities for meetings

you maintain office supply inventory

you coordinate travel arrangements

you prepare and submit necessary travel documents
Demonstrate effective social interaction

Assessment Strategies

in VA Capstone project performance

Criteria

you conduct yourself in a professional manner

you work independently

you behave appropriately in a variety of situations, circumstances, and roles

you respond appropriately to feedback

you demonstrate awareness of and respect for differences

you recognize conflict and uses conflict resolution skills when appropriate
Demonstrate office management skills

Assessment Strategies

in VA Capstone project performance

Criteria

you maintain an organized filing system

you maintain paper files

you maintain electronic files

you review, screen, prioritize, and distribute materials

you perform calendaring tasks

you perform miscellaneous clerical duties such as filing, photocopying, collating, faxing, scanning, and distributing materials
Demonstrate problem-solving skills

Assessment Strategies

in on-the-job performance

Criteria

you use appropriate software to produce documents

you research and summarize data

you use appropriate reference sources

you use reasoning skills

you make intelligent decisions