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Explore the role and responsibilities of the office professional
Assessment Strategies
by interviewing an office professional
by completing a report regarding the interview
Criteria
you explore the changing office environment
you prepare or review a prepared list of questions prior to the interview
you ask the prepared questions of the office professional
you determine the skills and qualities necessary for the office professional
report includes the office professional's education level
report includes the office professional's skills
report includes the office professional's responsibilities
report includes the office professional's typical day
report includes the office professional's future goals and plans to attain them
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Analyze ethical behavior in the work environment
Assessment Strategies
by discussing case studies regarding ethical dilemmas in office situations
Criteria
discussion includes the identification of the characteristics of an ethical organization
discussion includes a description of the traits of an ethical employee
discussion includes a determination of the appropriate action in various office situations
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Deliver an oral presentation
Assessment Strategies
by submitting an electronic presentation
by giving a team electronic presentation
Criteria
presentation includes a variety of text, graphics, clip art, and sounds
presentation has a professional look with an overall graphic theme
presentation slides are visually neat and incorporate a variety of layouts
slide uses text, graphics, sounds and transitions that compliment the information being shared
presentation fonts and transitions are consistent from slide to slide
presentation sounds (if present) add to the overall show; not detract from it
graphics and clip art are visually appealing; not overdone
presentation includes a clear introduction
presentation includes a clear body
presentation includes a clear conclusion
the amount of information presented is sufficient for the topic
information is well-researched
information is well-organized
information is directly related to the topic
information is relevant and interesting
you maintain eye contact with the group
you deliver information clearly
you use the slides as presentation guides and add to them verbally as necessary
you optionally provide slide handouts
group member stays on task
group member performs the individual duties assigned by the group
group member shares ideas and information
group member listens to other group members
group member shows respect for of other's ideas and opinions of others
group member helps the group reach consensus
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Plan a meeting
Assessment Strategies
by preparing a meeting agenda
by preparing a report regarding meeting room setup
by preparing a meeting minutes
Criteria
meeting agenda includes the date of the meeting
meeting agenda includes the time of the meeting
meeting agenda includes location of the meeting
meeting agenda includes the topics to be covered along with approximate times for each topic
meeting agenda includes a list of speakers
meeting room setup report includes the location of the meeting
meeting room setup report includes the room arrangement
meeting room setup report includes time table
meeting room setup report includes menus for meal(s)
meeting room setup report includes room temperature controls
meeting room setup report includes a list of necessary technical support materials and equipment
meeting room setup report includes seating arrangements
meeting room setup report includes meeting followup thank you letters
minutes include the date of the meeting
minutes include the time of the meeting
minutes include location of the meeting
minutes include the names of people who attended the meeting
minutes include results of discussions regarding each topic
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Make travel arrangements
Assessment Strategies
by submitting travel arrangements
Criteria
travel arrangements includes an itinerary
travel arrangements include transportation reservations
travel arrangements include room reservations
travel arrangements include food reservations
travel arrangements include car rentals
travel arrangements include equipment rentals
travel arrangements include suggestions of areas of interest near destination site
travel arrangements include expense report
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Examine the management of time, stress and anger
Assessment Strategies
by a week long time log
by participating in a class discussion on stress management
by participating in a class discussion on anger management
Criteria
time log includes the time of daily activities
time log includes a determination of personal time wasters
time log includes recommendations for improving time usage
you enter into class discussions on the causes of stress
you offer questions or comments during class on stress management
you enter into class discussions on the causes of anger
you offer questions or comments during class on anger management
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Analyze leadership qualities
Assessment Strategies
by discussing case studies regarding leadership qualities
Criteria
case study discussions include characteristics of effective leaders
case study discussions include a description of management responsibilities
case study discussions include the empowerment of employees
case study discussions include a description of facilitation procedures for employees