10103165Outlook
Course Information
Description
Use Microsoft's messaging and personal information management program. Communicate by email; schedule appointments, meetings and events; manage the Inbox, contact lists, tasks, notes, and to-do lists; categorize and flag messages; track and archive messages; configure and customize Outlook; manage Outlook components; integrate Outlook options; create quick steps and rules; configure autoarchive settings, work with news feeds.
Total Credits
1
Prior Learning Assessment
  • Exam-College Developed Challenge Exam
Course Competencies
  1. Communicate and Manage Email Messages using Outlook
    Assessment Strategies
    in submitted print screens
    by assignment deadlines
    Criteria
    start Outlook
    identify Outlook components
    navigate through Outlook
    display folder contents
    compose and send email messages
    open new messages in a Window
    read email messages in the Reading Pane
    close email messages
    print email messages
    reply to messages
    forward messages
    change message formats
    check spelling as you type email messages
    delete messages
    compose and save email messages in the Drafts folder
    retrieve a saved email message
    include a courtesy copy recipient in an email message
    attach a file to an email message
    set message importance for a single email message and send the message
    preview and save a file attachment
    create new email folders
    move and copy received email messages to folders
    use Microsoft Help resources
    close Outlook

  2. Schedule Activities and Manage the Outlook Calendar
    Assessment Strategies
    in submitted activities as specified on the chapter learning plan
    by assignment deadlines
    Criteria
    open the Calendar folder
    describe the components of the Outlook calendar
    navigate within the calendar
    view specific dates using the Date Navigator
    create a personal calendar
    schedule and save new appointments, including one-time and recurring appointments
    move and edit appointments
    delete a single occurrence of a recurring appointment
    delete appointments
    set the status of and a reminder for appointments
    create and schedule events, including on-time and recurring events
    edit events
    move events
    delete events
    generate meeting requests
    edit meetings
    remove attendee names from a meeting
    respond to meeting requests
    cancel meetings
    display the calendar in Day, Work Week, Week, and Month views
    review the calendar in Overlay Mode
    print the calendar in Daily Style, Weekly Calendar Style
    change the current view to list view
    export a calendar subfolder to a storage device
    delete a personal calendar subfolder

  3. Manage contact and Personal Contact Information using Outlook
    Assessment Strategies
    in submitted activities as specified on the chapter learning plan
    by assignment deadlines
    Criteria
    create a new contact
    add contact information to the Contacts folder
    edit contact information withiin fields
    delete a contact record
    edit a contact
    add an attachment to a contact
    change an attachment to a contact
    remove an attachment to a contact
    change the current view
    sort contacts
    find a contact by searching for an email address
    refine a search
    create a contact group from existing contacts
    create a contact group from an existing email
    add a name to a contact group
    remove a name in a contact group
    preview a contact list
    print a contact list

  4. Create and Manage Tasks and Notes using Outlook
    Assessment Strategies
    in submitted activities as specified on the chapter learning plan
    by assignment deadlines
    Criteria
    create new tasks
    create a task with a due date
    create a task with a status
    create a task witha priority
    create a task with a reminder
    create a recurring task
    create a new category
    categorize a task
    categorize multiple tasks
    rename a category
    set a Quick Click
    categorize email messages
    categorize email message using Quick Click
    flag email messages
    flag email messages with a custom date
    update tasks
    attach a file to a task
    attach an Outlook item to a task
    assign tasks
    forward tasks
    send a status report
    mark a task complete
    delete a category
    remove tasks
    change the task view
    print tasks
    create notes
    change the notes view
    delete notes

  5. Customize Outlook
    Assessment Strategies
    in submitted actvities as specified on the chapter leanring plan
    by assignment deadlines
    Criteria
    add a new email account
    configure junk email options
    display Outlook options
    set the default message format
    configure spell checking options
    create an email signature
    format an email signature
    add an image to an email signature
    configure signature options
    customize stationery
    change the work time on the calendar
    modify calendar options
    change calendar display options
    change the time zone settings
    customize instant search options
    customize the Outlook ribbon
    create new Quick Steps
    use Quick Steps
    manage Quick Steps
    create new rules
    run rules
    modify and/or delete rules
    set AutoArchive settings
    subscribe to an RSS Feed
    you remove an email account