10102143Management Techniques
Course Information
Description
Learn why results and relationships are key to effective management, in the context of the traditional managerial elements of planning, organizing, directing, and controlling. Apply techniques for problem solving, critical thinking, decision-making, delegation, motivation, change management, and political savvy behavior to case studies, simulations, and activities. Self-assess Emotional Intelligence (EI) and apply techniques to improve EI. Manage tasks while working independently and/or remotely.
Total Credits
3
Prior Learning Assessment
  • Experiential-Portfolio

Course Competencies
  1. Summarize and apply the functions and key principles of effective management
    Assessment Strategies
    Exam
    Quiz
    Written Assignment
    Project
    Discussion
    Activity
    Criteria
    you identify the key issues and challenges for each management function
    you apply the key principles of effective management
    you apply the principles in an international context
    you apply key Balanced Scorecard and Goal-Setting concepts
    you assess the impact of corporate culture on managerial style, including the “Interviewing for Cultural Fit” activity.

  2. Summarize and apply the functions and key principles of effective leadership
    Assessment Strategies
    Exam
    Quiz
    Written Assignment
    Project
    Discussion
    Activity
    Criteria
    you identify the difference between management and leadership
    you apply leadership principles, including servant leadership
    you evaluate the merits and uses of major leadership theories
    you apply the principles of “political savvy”

  3. Analyze and apply change management principles
    Assessment Strategies
    Exam
    Quiz
    Written Assignment
    Project
    Discussion
    Activity
    Criteria
    you analyze the ordering of change management steps
    you apply change management techniques
    you identify the drivers behind, and barriers to, reengineering

  4. Apply best practices for key tactical management/leadership skills
    Assessment Strategies
    Completing the standard final written report/paper in response to the Modern Manufacturing and Borough Bank in-Tray simulation
    Successfully completing the standard required SmartBrief Journaling activity
    Criteria
    you apply the standard decision-making, problem solving and critical thinking (RED Model) techniques
    you identify the challenges and keys to delegating effectively
    you apply strategic thinking and questioning tools
    you apply the keys to effective meetings and teamwork
    you demonstrate an ability to stay current on management issues in a time-efficient manner
    Simulation response utilizes the standard Modern Manufacturing Final Assignment template
    Simulation response accurately applies key principles from the simulation (identified in class) to a real-world business situation, per the template
    Simulation response evidences correct grammar and spelling
    Simulation responses to above criteria earn a minimum of 70% of available points

  5. Accurately self-assess current competence and identify improvement steps related to your emotional Intelligence
    Assessment Strategies
    Completing the standard Emotional Intelligence Course Project
    Criteria
    you self-assess current skill levels on Emotional Intelligence
    you identify the elements of Emotional Intelligence and analyze their link ages to effective management
    you discuss how Locus Of Control is key to effective management, and its relationship to EI
    you discuss the link between Emotional Intelligence and effective communication

  6. Reflect on your core ethical standards and values and apply ethical decision-making criteria/process to managerial situations
    Assessment Strategies
    Exam
    Quiz
    Written Assignment
    Project
    Discussion
    Activity
    Criteria
    you reflect on your core values through an introspective activity and group discussion
    you assess your ethical thinking, in the context of the Madison College Ethical Development Framework- adapted from the Core Values of the Institute for Global Ethics
    you apply the ethical decision-making principles and outcomes to managerial situations
    you assess your ethical standards and values
    you evaluate ethical situations in a managerial context
    you apply ethical decision-making guidelines to managerial situations

  7. Evaluate and apply leading theories of motivation
    Assessment Strategies
    Exam
    Quiz
    Written Assignment
    Project
    Discussion
    Activity
    Criteria
    you evaluate motivational theories (key “content” and “process” perspectives)
    you apply motivational theories (key “content” and “process” perspectives)